What Our Customers are Saying...
Check out what our New York sign language and caption customers are saying about the inclusive experience!
We couldn't be more thrilled with the professional and engaging services of ICS - we drew them in to support live and virtual events this month and will look forward to working with them again! Our event last month saw ICS provide real-time closed captions, ASL and live language interpretation across three different departments - all seamless and all a joy to work with.
we needed a last min interpreter for a funeral graveside service in Queens and had a WONDERFUL interpreter who was able to clear their schedule and help a mourner participate in burying their friend and begin their grieving process. Super professional and adept.
Thank you Inclusive Communication Services
Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.
Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.
As a new interpreter, I would like to say that I had a valuable experience working for Inclusive Commincation services. The company was able to provide me with the opportunity that matches with my languages skills and interests. Looking forward to future collaboration with ICS.
This is such a great organization! Everyone is so friendly, thoughtful, patient, generous, and all around helpful. Our event went so smoothly thanks to this wonderful team!
ICS is incredible. Their attention to detail and overall intentionality is so important in spaces where accessibility is possible! This was my first time hiring an interpreter team for a live comedy show and ICS really worked with me. They also were patient with me as I asked many questions about this sort of service. Overall, I'm just so grateful that I found ICS.
ICS has been instrumental to our postproduction video process for my work with DRNY's disability advocacy podcast, "Empire State of Rights." The request process is easy, dependable, and has made our podcast more accessible for our audience. ICS is also a fundamental resource for consultations regarding in-person and media-related accessibility services. I highly recommend them.
ICS has a great compilation of accessible events on their website. They were quick to respond when I sent in an event to post.
Shelby was really nice with me and my friend who needed help for a homework. She is very helpful and attentive.
The owner is wonderful to work with, very deaf-centric and the goal is consistent with providing best access for dhh community. I visited NYC as an outsider and was blown away with how accessible the Time Square NYE celebration were. They had a LIVE interpreter on their streaming and in-person at the Time Square. I'll work with this agency again!
Many thanks to the ASL Interpreters who provided such a professional service at our MLK Event in Ridgewood NJ on January 15th 2024. Our event went longer than expected, and we were not able to have much of the program ahead of time but it didn't ruffle them at all. Thanks so much, again, for such a high quality, professional experience!
I came across Inclusive Communication Services in needing translation services for a student event. The interpreter provided for our event provided Urdu translations to a small group of students where students were able to learn about postsecondary access. The process in seeking this support was very smooth and informative providing me with immediate responses to my questions. If you are seeking for translation supports (live interpreters or documents needing translations) in languages such as Spanish, French, Ukrainian, Arabic, Russian, Chinese and many more, please consider Inclusive Communication Services!
The inclusion of ASL interpreters at the New York City Marathon Opening Ceremony in 2023 was a significant milestone, allowing me to fully immerse myself in the incredible atmosphere. The dedication and proficiency of the interpreters left a lasting impact, for which I am immensely grateful.
Inclusive provided great interpreter services while providing ample flexibility and adjusting to our dynamic schedule.
ICS has been such a great help to our organization. They are attentive, patient, and extremely knowledgeable. They've helped us navigate sometimes complicated circumstances with grace, joy, and professionalism. We look forward to working with them again in the near future!
Inclusive Communication Services provided ASL interpreters for my daughter who was a bridesmaid in her childhood best friend's wedding. (And like another daughter to me). It was so great to see her understand and to be fully included in the celebration. The ICS interpreters were professional and very considerate in bridging communications for this joyous day.
This staff shows love and support for all their clients. Everyone goes the extra mile to guarantee all services are provided. I would recommend this company to anyone who needs additional services.
Seeing American Sign Language interpreters on screen fills me with joy; it creates a sense of connection to the event as they are using my language!
What a pleasure working with Noel. Professional, quick response time. She was veryknowledgeable and friendly. I will definatly call them (Her) again.
There is no one I would've rather work with. An extremely kind and hard working group of people. I asked them if there was a chance for them to translate my short film script into ASL, and they did it with no problem. They stuck to their schedule and always let me know if there were any changes. They are very professional and the result is better than I would've ever expected. This project would've not been possible without you! Once again, thank you, I don't think I'll ever be able to thank you properly for the work you did for me. You are a great group, anyone who gets a chance to work with them should consider themselves lucky.
Inclusive Communication Services provided fantastic interpretation for one of my agency's clients -- their team was responsive, communicative, and very thorough, and the quality of interpretation was excellent. It's clear that their team is passionate about language access and does high level accessibility work.
On very short notice, Inclusive provided services that were top notch and well received by those in need of interpretation.
We hired two ASL interpreters from ICS for a live theater show in NYC, and the entire experience was wonderful, from the inquiry/booking process right through to the show. The interpreters were prompt, kind, upbeat, and so easy to work with. And they provided perfect on-stage interpreting for our audience. The show was extremely fast-paced and high-energy, and they never wavered! We were so impressed and will definitely be working with them again!
Our agency has worked with ICS numerous times to provide interpreters for various work conferences- we could not recommend them enough! Their whole team is so friendly, professional, and easy to work with. Every time we work with them we hear nothing but positive feedback!
ICS was amazing to work with! Our request for CART captioning was pretty late notice, and they worked with us quickly to figure out what services we needed and explained everything along the way. ICS was incredibly responsive and helpful! I would 100% recommend them!
it was an honor and a pleasure to have them at our awards ceremony! Everyone was absolutely wonderful!
Inclusive Communication Services is one of the best companies I have worked with. Their service and attention detail pre event and during was fantastic. I highly recommend them and will be using them again in the future.
We worked with Inclusive Communication Services to provide ASL interpretation for our annual professional conference. Their team was an absolute delight to collaborate with. Everyone at ICS is so friendly and supportive. Their team consistently went above and beyond to ensure we and our attendees were well taken care of. Can't recommend ICS enough!
Shelby and her team are incredible to work with. My company uses ICS for our accessibility needs at an annual conference and each year we are reminded why we love them so much. The interpreters we work with are always friendly, professional and excellent at their job. 10/10
The ICS team is the best! They were professional, prepared, and handled everything for our event beautifully, even the challenging, off-the-cuff moments and high-energy performers. We loved having them, and will be using them for all of our events.
ICS is an amazing team. Their mission to improve inclusion in the communities they serve makes them unique and professional. Thank you and keep up your passion for providing great services.
ICS is amazing! We use their ASL interpreting services in our virtual meetings for the National Human Trafficking and Disabilities Working Group (NHTDWG). Working with ICS from start to finish is a breeze, and the interpreters are professional friendly, and familiar with the virtual technology. They also spend time prior to the meeting becoming familiar with commonly used acronyms and jargon to be sure they're communicating effectively. Being inclusive should be standard everywhere, and ICS makes it easy to do so. We love their work!
As a Capture Manager for a federal contractor, I identified Inclusive ASL as a potential partner for a bid opportunity. Although the government eventually designated the opportunity for small businesses only, my interactions with Inclusive ASL, and specifically with Shelby, their CEO, were highly enlightening and constructive. Her expertise and guidance were instrumental during the capture process. I recommend Inclusive ASL for their professionalism and look forward to the possibility of future collaborations.
September 2023 was the first time we contacted Inclusive Communication Services (ICS) and utilized their services. Throughout the journey from initial contact through delivering ASL service, we clearly and fully experienced the ICS commitment to ethical, individualized, and affordable inclusion. The folk who received the service were impressed and expressed their comfort and delight with the quality of service. We were asked how we discovered ICS and the simple answer was that it was through a google search. We now want to express our satisfaction and appreciation through the same medium. To the ICS team, Thank You!
I had an outstanding experience with ICS and highly recommend their services to anyone in need of an ASL interpreter for an event. From the initial request to the event day itself, the entire process was easy, efficient, and marked by excellent customer service. When I reached out to ICS to request an ASL interpreter for a wedding, I was met with a team of coordinators who were not only responsive but also incredibly friendly. They made the entire planning process a breeze and were so easy to work with. What truly set them apart was their attention to the small details that made a significant difference for me as a deaf bridesmaid in a hearing wedding. I was impressed by ICS's flexibility. They accommodated last-minute changes to the wedding day timeline, which I genuinely appreciated. The ASL interpreter provided by ICS was not only professional but also incredibly sweet. Their presence seamlessly integrated sign language into the flow of the wedding, and many of the wedding guests commented on how well it worked. What truly stood out for me was ICS's commitment to their clients. They didn't consider their job done once the event was over - they followed up to ensure that the big day went well for the bride and groom. I have no doubt that I will be requesting ICS's services again in the future. If you are in need of ASL interpretation services, ICS should be your go-to choice!
ICS was very quick and responsive to our need in getting an ASL interpreter for a parent of an elementary school student. It was in a matter of hours that we were able to get an interpreter. Interpreter Charlotte was great.
Aiatana helped me a lot for our meeting in NYC. They are excellent and professional. I would recommend.
Shelby and the Inclusive Team were fantastic partners on a recent event we produced in Boston. Professional, responsive, and competitively priced. We recieved great feedback from our clients and guests on the experience working with the interpreters. Thank you!
I had a last minute request for a corporate event and was running into brick walls with almost every agency I reached out to. Inclusive ASL was able to secure 2 interpreters quickly and while we ended up not having to use them in the end, their prompt communication and flexibility was greatly appreciated. I look forward to working with them again for future events!
Shakespeare Meets ICS
Our experience collaborating with Inclusive Communication Services (ICS) for the Hudson Valley Shakespeare Festival (HVSF) was nothing short of exceptional. Right from our initial contact, ICS exhibited a remarkable commitment to accommodating our needs and ensuring that an American Sign Language (ASL) interpreted performance was accessible to our guests. Their adept handling of logistics was both organized and efficient. Jared and Mark, the interpreters, delivered an outstanding service marked by their positive attitudes, adaptability, and seamless teamwork. Their involvement was instrumental in the success of our first ASL accessible performance. They actively engaged with our audience, including young ASL learners, and shared invaluable insights. Attendees were effusive in their praise of their work, and we wholeheartedly recommend requesting their services for future productions. The dedication of Inclusive Communication Services to making the arts inclusive is truly commendable, and we cannot express enough gratitude for their significant contributions to our theater experience.
An incredible team!! ICS truly went above and beyond to provide an absolutely unforgettable event experience. Extremely kind, collaborative, and professional. Their interpreters brought such a warm and welcoming aura to the event -- Our guests could not stop gushing over the friendly conversations they had with ICS's amazing interpreters. Thank you, thank you, thank you!! 🙂
Enhancing Visual Accessibility through
Audio Description
Welcome to Inclusive Communication Services, your partner in making visual media truly accessible to all audiences. Our audio description (AD) services break down barriers for individuals with visual impairments, ensuring they have equal access to a diverse range of visual content, whether it’s educational, entertainment, or informational.
Audio description is a vital accessibility service that bridges the gap between visual media and individuals with visual impairments. It involves providing a clear and concise narrative description of the visual elements in a piece of content, ensuring that those who are blind or who have low vision can fully comprehend and enjoy the material. This service plays a pivotal role in fostering inclusivity and equal access for various forms of media, including videos and images.
Audio Description for the Blind:
Enabling Inclusivity Beyond Sight
Choose ICS for content accessibility, prioritizing precision, customization, and excellence for an inclusive experience, regardless of visual impairments.
Prepared and Produced by Accessibility Professionals: Our audio descriptions are created by seasoned accessibility professionals who understand the nuanced needs of individuals with visual impairments. We ensure that every description is clear, accurate, and culturally sensitive, making your content accessible to a diverse audience.
Customizable Media Assets for Tailored Experiences: With ICS, you have the power to customize your audio descriptions. Choose the gender and accent of your voiceover artist, opt for human or automated voiceovers, and decide between integrated or pause-coordinated descriptions. This level of customization ensures that your content aligns with your vision and audience preferences.
Single Service Provider for Streamlined Media Projects: By choosing ICS, you gain a single service provider for all your media accessibility needs. This streamlined approach not only saves you time and effort but also ensures consistency across your media assets. Whether it’s audio description, captions, or in-screen sign language translation, we’ve got you covered.
Commitment to Quality Media Assets: Our commitment to quality is unwavering. We believe in providing media assets that meet the highest standards of excellence. Our rigorous quality assurance checks, performed by experienced accessibility professionals and post-production experts, ensure that your content is of the utmost quality. With ICS, you can trust that your audience experiences equal access and inclusion.
Enhancing Accessibility: Media Content
Enrich cultural experiences by incorporating audio descriptions that provide depth to artistic presentations.
Immerse viewers in captivating narratives with audio descriptions that enhance the understanding of visual content.
Showcase products and instructions to a diverse audience by incorporating audio descriptions, enhancing accessibility and reach.
Elevate cinematic experiences with audio descriptions in films, movies, ensuring every audience member appreciates visual imagery.
Audio Description Voiceover:
Language Catalog
Tailoring Inclusive Viewing Experiences
Voiceover Gender: You can choose the gender of the voiceover artist or automation for your AD asset. This option allows for a tailored listening experience that aligns with the preferences of the target audience or the creative vision of the content.
Voiceover Accent: You can opt for a specific accent for the voiceover artist or automation for your AD product. This choice can add cultural nuances or familiarity to the content, enhancing the overall viewing experience.
Human vs. Automated: Choose between human or automated voiceover for your AD project based on budget and timeline. Human voiceovers convey the emotions and nuances in the content but take more time for recording. Automated options are cost-effective, quick, and customizable in terms of voice tone, pitch, and speed; but lack emotional depth.
Integrated vs. Pause-Coordinated: Choose between integrated or pause-coordinated audio descriptions to sync with your visual content. Integrated AD blends smoothly with the original audio and is timed to coincide with relevant visual cues. Pause-coordinated AD inserts during gaps, preserving the original audio.
Crafting Quality Audio Descriptions:
Clarity and Accuracy
At Inclusive Communication Services, we take pride in our meticulous service process for creating audio descriptions. Our dedicated team of accessible media professionals and voiceover artists are well-versed in serving individuals with visual impairments, ensuring that every description is accurate, intelligible, and culturally appropriate. Quality assurance checks are an integral part of our process, guaranteeing the excellence of our audio description assets. These QA checks encompass thorough reviews by experienced accessibility professionals and post-production experts to ensure clarity and precision.
From Concept to Delivery
Consultation: We begin your audio description voiceover project by understanding your project’s goals, target audience, and customization preferences, ensuring a tailored approach that aligns with your vision.
Transcription: Our team carefully selects an AD professional who possesses the necessary experience and expertise to transcribe the content’s visual information.
Recording and Post-Production: Our professional recording and post-production teams ensure professional-quality AD voiceovers that integrate with your content according to your preferences.
Quality Assurance: Each AD voiceover undergoes rigorous quality checks to guarantee accuracy, completeness, clarity, and overall excellence.
Delivery: Your final, polished audio description asset is delivered promptly, ready to captivate and engage a wider audience.
Request a Quote for Your Audio Description Project
Requesting a quote for audio description services from ICS is a straightforward process. We understand that each project is unique, so we tailor our quotes to your specific needs. Simply contact us by calling (347) 927-5770, emailing accessiblemedia@inclusiveasl.com, or completing the quote request form on our website. Please provide essential details such as the source language, target language, subject matter, content duration, desired turnaround time, and any additional requirements. Our team will promptly provide you with a customized quote within a couple hours, ensuring a seamless and hassle-free experience.
Additional Accessible Media Services
Experience Visual
Excellence with Audio
Description for the Blind
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