Accessibility Services in Philadelphia

Welcome to Inclusive Communication Services –  Your Trusted Partner for Equal-Access Accommodations in Philadelphia and Greater Pennsylvania.

At ICS, we are dedicated to breaking down communication barriers and ensuring equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking. As a woman-owned company, we take pride in being managed by accessibility professionals who understand the unique needs of our diverse community – our signature “inclusive experience!”

About Our Services

At ICS, we are dedicated to providing equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking individuals. Our comprehensive range of services includes:

  • Sign Language Interpretation: Our professionally certified sign language interpreters bridge the communication gap, providing seamless interactions for the Deaf, DeafBlind, and hard-of-hearing communities and those who communicate through sign language.
  • Spoken Language Interpretation and Translation: With over 100 languages covered, our skilled interpreters and translators facilitate effective communication between individuals with different linguistic backgrounds for Spanish, French, Mandarin, Cantonese, Haitian Creole, and over 100 other languages.
  • Live Captioning Services: We offer high-quality CART and TypeWell captioning services, ensuring real-time access to information in classrooms, conferences, and other important events, available for both closed-captioning and open-captioning.
  • Accessible Media Services: Our team provides sign language translation, audio description for the blind, and multilingual captions and voiceover services to make video and audio content more inclusive and accessible.

Catering to Diverse Industries

We understand the unique needs of various industries, including government, legal, educational, medical, mental health, technical, and more. Our certified professionals deliver top-notch accessibility solutions tailored to your specific requirements.

A Woman-Owned Company Committed to Inclusion

Inclusive Communication Services stands out as a woman-owned company completely managed by accessibility professionals. Our mission is to improve equal-access and inclusion in the communities we serve. Unlike other agencies, we go the extra mile:

– Hand-picking service providers to ensure quality

– Assessing each service request to meet unique communication needs

– Providing on-call support before, during, and after services

Discover Philadelphia’s Landmarks and Neighborhoods

Philadelphia is a city known for its history, culture, and vibrant landmarks. Our accessibility services are available in various local neighborhoods and venues, including:

Independence National Historical Park

Philadelphia Museum of Art

Reading Terminal Market

The Franklin Institute

Philadelphia City Hall

– Fairmount Park

– Philadelphia Magic Gardens

– Philadelphia’s Historic District

– Museum of the American Revolution

– Philadelphia’s Magic Gardens

We also offer services for events, conferences, and conventions at prominent locations such as the Pennsylvania Convention Center, The Bellevue Philadelphia, Valley Forge Casino Resort, Sheraton Philadelphia Downtown Hotel, Loews Philadelphia Hotel, The Union League of Philadelphia, The Inn at Penn, Crowne Plaza Philadelphia-Cherry Hill, The Westin Philadelphia, and The Logan Philadelphia.

Independence National Historical Park

Independence National Historical Park
Independence National Historical Park

Step back in time at Independence National Historical Park, where history comes alive. At Inclusive Communication Services, we understand the importance of providing equal-access accommodations for all visitors. Our sign language interpreters ensure that Deaf and hard-of-hearing individuals can fully engage with the rich historical narratives. For visitors who require spoken language interpretation or translation, our team of language professionals is ready to bridge any linguistic gaps. Experience the stories of the American Revolution and the founding of our nation with our comprehensive accessibility services.

Philadelphia Museum of Art

Philadelphia Museum of Art
Philadelphia Museum of Art

Immerse yourself in the world of art and culture at the renowned Philadelphia Museum of Art. At Inclusive Communication Services, we believe that art should be accessible to everyone. Our sign language interpreters bring the beauty and meaning of the exhibits to life for Deaf and hard-of-hearing visitors. For individuals who require spoken language interpretation, our skilled interpreters facilitate communication in over 100 languages. Additionally, our accessible media services, including audio description and multilingual captions, ensure that the museum’s vast collection is accessible to individuals with visual impairments and non-English speakers alike.

Reading Terminal Market

Reading Terminal Market
Reading Terminal Market

Discover the vibrant flavors and lively atmosphere of Reading Terminal Market, a culinary paradise in Philadelphia. Inclusive Communication Services is committed to ensuring that the market’s diverse offerings are accessible to all. Our sign language interpreters accompany Deaf and hard-of-hearing visitors, allowing them to fully engage with the market’s vendors and vibrant food culture. With our spoken language interpretation services, individuals from different language backgrounds can savor the experience without communication barriers. We make sure that everyone can indulge in the sights, sounds, and tastes of Reading Terminal Market.

The Franklin Institute

The Franklin Institute
The Franklin Institute

Ignite your curiosity at The Franklin Institute, a renowned science museum and educational center. At Inclusive Communication Services, we believe that knowledge should be accessible to everyone. Our sign language interpreters are there to unlock the wonders of science and technology for Deaf and hard-of-hearing visitors. For those who require spoken language interpretation, our experienced interpreters facilitate communication, making the exhibits and educational programs accessible to all. Explore the interactive displays and engage in hands-on learning, knowing that our accessibility services are here to enhance your experience.

Philadelphia City Hall

Philadelphia City Hall
Philadelphia City Hall

Marvel at the architectural beauty and historic significance of Philadelphia City Hall. Inclusive Communication Services is dedicated to ensuring that the city’s administrative hub is accessible to all visitors. Our sign language interpreters accompany Deaf and hard-of-hearing individuals, providing equal access to city services and government proceedings.

With our spoken language interpretation and translation services, language barriers are overcome, allowing individuals from diverse backgrounds to engage with the city’s administrative processes. Experience the grandeur of Philadelphia City Hall, knowing that our accessibility services are here to facilitate communication.

Pennsylvania Convention Center

Pennsylvania Convention Center
Pennsylvania Convention Center

The Pennsylvania Convention Center is a hub for events, conferences, and conventions in Philadelphia. At Inclusive Communication Services, we understand the importance of making these gatherings inclusive and accessible. Our team of skilled professionals offers live captioning services, ensuring that attendees have real-time access to important information.

With our sign language interpreters, Deaf and hard-of-hearing participants can fully engage and contribute to the discussions. Additionally, our spoken language interpretation services facilitate communication in diverse languages, creating a truly inclusive environment at the convention center. Trust ICS to provide comprehensive accessibility services for a seamless and inclusive event experience.

Experience Excellence in Accessibility

At ICS, we are not just experts in our field, but also genuinely dedicated to fostering equal access and inclusion. Our friendly and knowledgeable team ensures that language and communication barriers are overcome with ease. Trust us to make your experience exceptional.

Contact Us Today!

Experience the difference with Inclusive Communication Services. Whether you need live event captioning, sign language interpreting, or accessibility services, we are here to help. Together, let’s create a more inclusive and accessible community. Request a quote.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

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4.7
Based on 169 Reviews
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Estefanía Fadul
April 22, 2025

We had a wonderful experience working with Shelby and Inclusive Communication Services for a second time for our theatre performances. Just like the first time, Shelby was incredibly communicative and friendly, and helped secure interpreters who were the right fit for the show. The interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

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Christine Yi
April 18, 2025

Inclusive Communication Services were wonderful when I reached out to them. They responded quickly to questions and provided the best services possible. With so many interpreters of spoken language and ASL, they're the best option to anyone who may need interpreting services.

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Lou Hill
March 17, 2025

ICS was amazing, I had the pleasure of emailing with Shelby who was lovely and so responsive. We had Tyler and Anita interpreting for our event, and they were both skilled, kind, and well-versed. ICS offers amazing services. I highly recommend, we will most definitely use them again.

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Aaron Hock
February 22, 2025

We had an exceptional experience working with Inclusive Communication Services on a big event last June. They were generous partners for our benefit fundraiser, with a very clear process for preparing the interpreters with the songs they were interpreting. The staff at ICS along with the interpreters carried themselves with the utmost professionalism, adaptability, and friendliness. We look forward to working with them again! (photos courtesy of Elyssa Maxx Goodman)

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Marc Wright
January 28, 2025

The ICS team provided excellent and dynamic service to our event. Our show combined the poetic rock musical Hair with lively activist speeches. ICS took our event to the next level, and I couldn’t recommend them highly enough!

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Vida Bikales
January 21, 2025

Inclusive Communication Services was a joy to work with. Their communications were informative and timely. Not only do they do important work for the deaf community but they helped our organization expand our patronage to include the deaf community. It is The Barn Players wish to not exclude anyone from the magic of live theatre. Inclusive Communication Services made that happen.

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Regina F
January 13, 2025

ICS has been an amazing partner for the past several years. Most recently, they provided onsite ASL services for the New Year's Eve Ball Drop in Times Square as well as on our free livestream. They also provided ASL services for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Anna Ali
January 11, 2025

I love my sweatshirt from ICS and I especially love that their swag shop proceeds support their work with nonprofits! Win win!

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Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

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David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

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NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

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Heather Schmerman
November 3, 2024

What a wonderful service! They are so supportive of the Deaf community and theatre too!

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Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

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Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

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Bea Mienik
October 20, 2024
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So great to see deaf services and community at new york comic con!

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Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

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Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

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Connor Giannetto
October 18, 2024

Awsome people i learned so much

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Alicia Melendez
October 18, 2024

I learned so much at this event and look forward to sharing what I learned.

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Lis Eve
October 18, 2024
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Lampra Jones
October 18, 2024

Amazing time and experience. Can’t wait for next year.

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Mary Laborde
October 18, 2024
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Simprilliant
October 18, 2024
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Valery Caputi Lopez
October 18, 2024
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Tabi Oliver
October 18, 2024

Super nice people, very friendly!

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david oliver
October 18, 2024

Great Photo Booth! We love it!

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Ellie
October 18, 2024

Fun!

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Cara Reichel
October 18, 2024

Flexible and Responsive!

We had a very positive experience working with Inclusive Communication Services. They were flexible and responsive to our needs for our annual fundraising Gala, which was a musical theater program featuring both speeches and song lyrics. The interpreters they provided were wonderful and added so much to our special event : )

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Jay lee
October 17, 2024
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Gina Goodwoman
October 17, 2024
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Brooke Bogart
October 17, 2024
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Candace Bravo
October 16, 2024

Working with ICS was a pleasure from start to finish. They responded quickly to my inquiry and were able to provide a competent interpreter for a major charity event. The interpreter arrived on time and was prepared for the job, which was executed in excellence.

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Mikahla Coulter
October 11, 2024

This internship was a great experience! I especially loved that my program was led by a Deaf coordinator, who worked hard to make sure my time at this agency was great. The interpreters that I worked with were happy to work with me, as well as provided constructive feedback for me as someone who is just beginning in this industry.

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Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

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Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

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Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

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Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

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Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!

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Kaitlyn Ryan
August 7, 2024

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

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Susan Kahan
July 22, 2024

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

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ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

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Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

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Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

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