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Accessibility Services in Philadelphia

Welcome to Inclusive Communication Services –  Your Trusted Partner for Equal-Access Accommodations in Philadelphia and Greater Pennsylvania.

At ICS, we are dedicated to breaking down communication barriers and ensuring equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking. As a woman-owned company, we take pride in being managed by accessibility professionals who understand the unique needs of our diverse community – our signature “inclusive experience!”

About Our Services

At ICS, we are dedicated to providing equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking individuals. Our comprehensive range of services includes:

  • Sign Language Interpretation: Our professionally certified sign language interpreters bridge the communication gap, providing seamless interactions for the Deaf, DeafBlind, and hard-of-hearing communities and those who communicate through sign language.
  • Spoken Language Interpretation and Translation: With over 100 languages covered, our skilled interpreters and translators facilitate effective communication between individuals with different linguistic backgrounds for Spanish, French, Mandarin, Cantonese, Haitian Creole, and over 100 other languages.
  • Live Captioning Services: We offer high-quality CART and TypeWell captioning services, ensuring real-time access to information in classrooms, conferences, and other important events, available for both closed-captioning and open-captioning.
  • Accessible Media Services: Our team provides sign language translation, audio description for the blind, and multilingual captions and voiceover services to make video and audio content more inclusive and accessible.

Catering to Diverse Industries

We understand the unique needs of various industries, including government, legal, educational, medical, mental health, technical, and more. Our certified professionals deliver top-notch accessibility solutions tailored to your specific requirements.

A Woman-Owned Company Committed to Inclusion

Inclusive Communication Services stands out as a woman-owned company completely managed by accessibility professionals. Our mission is to improve equal-access and inclusion in the communities we serve. Unlike other agencies, we go the extra mile:

– Hand-picking service providers to ensure quality

– Assessing each service request to meet unique communication needs

– Providing on-call support before, during, and after services

Discover Philadelphia’s Landmarks and Neighborhoods

Philadelphia is a city known for its history, culture, and vibrant landmarks. Our accessibility services are available in various local neighborhoods and venues, including:

Independence National Historical Park

Philadelphia Museum of Art

Reading Terminal Market

The Franklin Institute

Philadelphia City Hall

– Fairmount Park

– Philadelphia Magic Gardens

– Philadelphia’s Historic District

– Museum of the American Revolution

– Philadelphia’s Magic Gardens

Xfinity Mobile Arena formerly known as Wells Fargo Center

We also offer services for events, conferences, and conventions at prominent locations such as the Pennsylvania Convention Center, The Bellevue Philadelphia, Valley Forge Casino Resort, Sheraton Philadelphia Downtown Hotel, Loews Philadelphia Hotel, The Union League of Philadelphia, The Inn at Penn, Crowne Plaza Philadelphia-Cherry Hill, The Westin Philadelphia, and The Logan Philadelphia.

Independence National Historical Park

Independence National Historical Park
Independence National Historical Park

Step back in time at Independence National Historical Park, where history comes alive. At Inclusive Communication Services, we understand the importance of providing equal-access accommodations for all visitors. Our sign language interpreters ensure that Deaf and hard-of-hearing individuals can fully engage with the rich historical narratives. For visitors who require spoken language interpretation or translation, our team of language professionals is ready to bridge any linguistic gaps. Experience the stories of the American Revolution and the founding of our nation with our comprehensive accessibility services.

Philadelphia Museum of Art

Philadelphia Museum of Art
Philadelphia Museum of Art

Immerse yourself in the world of art and culture at the renowned Philadelphia Museum of Art. At Inclusive Communication Services, we believe that art should be accessible to everyone. Our sign language interpreters bring the beauty and meaning of the exhibits to life for Deaf and hard-of-hearing visitors. For individuals who require spoken language interpretation, our skilled interpreters facilitate communication in over 100 languages. Additionally, our accessible media services, including audio description and multilingual captions, ensure that the museum’s vast collection is accessible to individuals with visual impairments and non-English speakers alike.

Reading Terminal Market

Reading Terminal Market
Reading Terminal Market

Discover the vibrant flavors and lively atmosphere of Reading Terminal Market, a culinary paradise in Philadelphia. Inclusive Communication Services is committed to ensuring that the market’s diverse offerings are accessible to all. Our sign language interpreters accompany Deaf and hard-of-hearing visitors, allowing them to fully engage with the market’s vendors and vibrant food culture. With our spoken language interpretation services, individuals from different language backgrounds can savor the experience without communication barriers. We make sure that everyone can indulge in the sights, sounds, and tastes of Reading Terminal Market.

The Franklin Institute

The Franklin Institute
The Franklin Institute

Ignite your curiosity at The Franklin Institute, a renowned science museum and educational center. At Inclusive Communication Services, we believe that knowledge should be accessible to everyone. Our sign language interpreters are there to unlock the wonders of science and technology for Deaf and hard-of-hearing visitors. For those who require spoken language interpretation, our experienced interpreters facilitate communication, making the exhibits and educational programs accessible to all. Explore the interactive displays and engage in hands-on learning, knowing that our accessibility services are here to enhance your experience.

Philadelphia City Hall

Philadelphia City Hall
Philadelphia City Hall

Marvel at the architectural beauty and historic significance of Philadelphia City Hall. Inclusive Communication Services is dedicated to ensuring that the city’s administrative hub is accessible to all visitors. Our sign language interpreters accompany Deaf and hard-of-hearing individuals, providing equal access to city services and government proceedings.

With our spoken language interpretation and translation services, language barriers are overcome, allowing individuals from diverse backgrounds to engage with the city’s administrative processes. Experience the grandeur of Philadelphia City Hall, knowing that our accessibility services are here to facilitate communication.

Pennsylvania Convention Center

Pennsylvania Convention Center
Pennsylvania Convention Center

The Pennsylvania Convention Center is a hub for events, conferences, and conventions in Philadelphia. At Inclusive Communication Services, we understand the importance of making these gatherings inclusive and accessible. Our team of skilled professionals offers live captioning services, ensuring that attendees have real-time access to important information.

Xfinity Mobile Arena

ASL services at Wells Fargo Center in Philadelphia
ASL services at Wells Fargo Center in Philadelphia

Xfinity Mobile Arena is a multi-purpose indoor arena located in Philadelphia. It serves as the home of the Philadelphia Flyers of the National Hockey League (NHL), the Philadelphia 76ers of the National Basketball Association (NBA), and the Philadelphia Wings of the National Lacrosse League (NLL).

With our sign language interpreters, Deaf and hard-of-hearing participants can fully engage and contribute to the discussions. Additionally, our spoken language interpretation services facilitate communication in diverse languages, creating a truly inclusive environment at the convention center. Trust ICS to provide comprehensive accessibility services for a seamless and inclusive event experience.

Experience Excellence in Accessibility

At ICS, we are not just experts in our field, but also genuinely dedicated to fostering equal access and inclusion. Our friendly and knowledgeable team ensures that language and communication barriers are overcome with ease. Trust us to make your experience exceptional.

Contact Us Today!

Experience the difference with Inclusive Communication Services. Whether you need live event captioning, sign language interpreting, or accessibility services, we are here to help. Together, let’s create a more inclusive and accessible community. Request a quote.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.8
Based on 234 Reviews
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Chanel Benjamin
February 24, 2026

My experience with Inclusive Communication Services has been terrific! From the last minute accommodation, professionalism, constant communication, and ensuring preparation eased any worries. This review is for Dani Whelan , who served as an interpreter for my grandfather’s homegoing service. She was amazing patient, respectful, and professional throughout the entire time. She was willing to stand and interpret by herself (a huge task) for 2 hours, ensuring I had full access to everything being said. I am truly grateful for her dedication and willingness to provide me with clear communication during such an emotional service. Thank you so much, Dani!

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Josie Levine
January 21, 2026
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Alessandra Ferreira
January 1, 2026

I recently worked on a few projects with Inclusive Communication Services as an interpreter, and it was truly a pleasure to work with Aitana. Her professionalism and kindness made a meaningful difference in my preparation for each assignment. Having a real person on the other side gave me the confidence that I needed, professionally and personally.

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Emily Johnson
December 11, 2025

AADMD

We have loved working with ICS and apprecaite their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year!" The services have been game changing for what we are able to provide. Highly recommend.

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Ariel Estrada
December 8, 2025

ICS was wonderful! They provided feedback and support throughout the entire process, including sending interpreters prior to our ASL interpreted show. They also generously provided their expertise on all technical needs for the interpreters, including, lighting, placement, and script translation. I give them my highest recommendation for your ASL translation needs for your show!

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Laura Mosteller
December 2, 2025

Our company has been using Inclusive Communication Services for years at our annual conference. The team makes everything so easy for us. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer. They are experts at making special events accessible, and we are so grateful for their guidance and partnership! We will be calling them back for all our future needs!

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Colleen Levin
October 21, 2025

lauren was great and so professional!

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Chris Clinton
October 14, 2025

Playing Dungeons & Dragons with ICS at the New York Comic Con was terrific. Accessible gaming with ICS really is a game changer! It was amazing to see the spirit, skill, and kindness of the staff while participating in a game where everyone was included thanks to the ICS interpreters, captioner and audio describer.

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Adam Engel
October 13, 2025

Very friendly, patient people pulling out all the stops to take care of those that need their help.

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B Shop
October 12, 2025

They provide an incredible service that helps serve our comic con guests who require accessibility assistance. Each member we spoke with was patient, empathetic, and supportive. We love their dedication towards making these large experiences possible for everyone to enjoy!

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Kenyon Winfield
October 12, 2025

I had a great time! Really cool to have the inclusion and le more about asl as i played dnd

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Sam Tracton
October 12, 2025

Had a great time talking with Rebecca and Victor!

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Paul Russell
October 11, 2025

Awesome to see this exists!! Keep up the great work!!

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Elena B
October 11, 2025

An incredibly valuable service for conventions!

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Gregg V
October 11, 2025

I enjoyed learning to play dnd at ICS’s booth at New York Comic Con. As a player, it was neat to experience different perspectives of Deaf and Blind players and DMs. ICS provided ASL interpreters, Audio Description and Captioing services, so I was able to fully participate with new friends as I am learning ASL. It was so much fun!

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Thomas Cannell
October 10, 2025

Lovely place for my son to hang out

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Spira Nova
October 10, 2025

Wonderful interpretations, and had a wonderful chat with the individuals holding the NYCC ASL/inclusive D&D Oneshot about their other services and how they work ✨️

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Cherry Chance
October 10, 2025

Very inclusive and fantastic people to talk to and relate to!!

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Connor Cavanaugh
October 10, 2025
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Bella Zinca
October 10, 2025

Had an awesome time at comic con!

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Leah Davidow
October 10, 2025

They are great! So helpful and inclusive. Had a wonderful time and felt so welcomed by everyone I met.

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Alyssa Santoro
October 10, 2025

Visited the booth at New York Comic Con and got to learn about some inclusive resources and cultural experiences, especially about supports and accessibility for Deaf and HoH folks.

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D'Angelo Wicks
October 10, 2025

We signed together!!!!! I haven’t signed in years but that was so cool to bring that back to the front of my mind

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Brian Mak
October 9, 2025

Despite being in a noisy room, it didn't dampen the sense of communityness ICS brought together at the small booth area at NY Comic Con. I enjoyed some good vibe with their interpreters and fellow attendees

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Jadelyn Trinkle
October 9, 2025

It was a wonderful way of connecting to other fans and geeks like me, who understand my struggles and help me to understand others’ better. Everyone running the booth was friendly and helpful and put me at ease as I can be shy at first.

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tammy hennig
October 7, 2025

I had a great experience watching Murder on the Links at Two River Theater in New Jersey! The ASL interpretation, provided by Inclusive Communication Services, was fantastic. The two interpreters were energetic, clear, and worked beautifully as a team. Their placement in front of the stage made it easy to follow both the performance and the signing. I’m so grateful for accessible theater and inclusive experience — I’ll definitely recommend Inclusive Communication Services for future events!

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Emilia Morales
September 26, 2025

Great service, super professional and trustworthy interpreters. Thank you!

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Christina Dixon
September 5, 2025

I cannot speak highly enough about Inclusive Communication Services and their exceptional work! I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. If you’re planning conferences or in need of a professional sign language accessibility partner, ICS is the answer. A true joy to partner with them. Shelby and her team set the standard for professionalism, coordination, and accessibility.

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Patrick McMullen
August 7, 2025

Inclusive Communication Services did an amazing job at Cannes Lions Festival for me and my team. They treated us with so much kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal. I got all the information I needed, didn’t feel left out, and could actually enjoy the event without stressing. The team and interpreters were fun, friendly, and just really awesome to work with. Big thanks to all of them

trustpilot

Fantastic first ASL interpretation experience

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Summer Perry
August 6, 2025

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Jose Eduardo
August 3, 2025

⭐⭐⭐⭐⭐ Outstanding interpreter!** provided excellent service—accurate, professional, and easy to work with. Highly recommend for anyone needing top-quality interpretation. Will hire again!

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Steven Verdile
July 31, 2025

ICS provided top-quality ASL interpretation for our virtual and in-person comedy shows! Highly recommend working with them!

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Danielle DeMatteo
July 30, 2025

We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.

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Deb Brown
June 20, 2025

ICS has a wonderful coordinator by the name of Aitana. She recently coordinated a team of captioners to close caption the Cannes Lions International Festival 2025, festival/conference Aitana made sure that accessibility/CART was the the forefront and knew what her team needed every session to do their best. Hooray for Aitana! Great job!

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Marylou Askin
June 20, 2025

Aitana's communication skills are wonderful as she kept in touch with the CART providers and responded to questions promptly. She organized schedules and helped with technical/audio issues. This took her quick-thinking and problem-solving skills to resolve. Aitana is great to work with!

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Heather Schmerman
June 20, 2025

I love to see a Deaf interpreter on the stage at conferences! What an amazing experience for me! They are so supportive of the Deaf community, theatres, conferences, and more!

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Laurent Marty
June 18, 2025

Great to see you guys at Cannes , you are awesome !!

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ICS is perfect for our event! This is the second year we have hired ICS to interpret the main stage of our Pocono Pride Festival. They were incredibly easy to work with, we discussed ways to improve from last year, and they even sent a report on how we can improve again for next year! With hours of diverse entertainment, bands, drag shows, group performances, and announcements, ICS was ready to spread the word! ICS is professional, flexible, courteous, thorough, and incredibly friendly. We cant wait to work together for next year!

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Hannah Guttman
June 1, 2025

thank you for being here ❤️‍🔥❤️‍🔥

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Jodi Milter
June 1, 2025

Amazing!

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Malani Terry
June 1, 2025
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Lisa Massa
June 1, 2025
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Ericka Nuñez
June 1, 2025

Amazing seeing interpreters at pride!

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Ann Marie Gayz
June 1, 2025

It was so nice to see ASL interpreting at Pocono Pride during the performances. It made it inclusive for everyone to enjoy the entertainment.

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Nailah
June 1, 2025

LOVED SEEING INTERPRETERS AT PRIDE !!!

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Wonderful, informative people.

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Meghan F
June 1, 2025
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Amazing and so friendly.

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Josephine Batzel
June 1, 2025

Great experience it was very fun and enjoyable!

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