Phone: (347) 927-5770

Welcome to Inclusive Communication Services

The world is waiting, be included!
Inclusion is not just in our name, but at the heart of everything we do. At ICS, we provide professional interpretation and translation services to create equal access for the Deaf, Blind, and Limited English Proficient.

Our Accessibility Services

Sign Language Interpreting icon

Sign Language Interpreting & Translation

Spoken language icon

Spoken Language Interpreting & Translation

Live Captioning

Live Captioning

Accessible Media

Accessible Media Services

Services in Post Production including: Multilingual Subtitles, Multilingual Voice Over, Audio Description Voice Over, Braille and Large Print Transcription.

Serving your Organization’s Industry
Experience ICS’s comprehensive suite of accessibility solutions tailored to your specific organization, empowering equal access for patients, students, employees, professionals, actors, guests, and families.

Client Testimonials

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.7
Based on 131 Reviews
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Regina F
June 21, 2024

ICS has been an amazing partner for the past several years. Most recently, they provided ASL interpretation for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

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Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

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Taryn Sacramone
June 18, 2024

A celebration for all!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend!

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Taryn Sacramone
June 18, 2024

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

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Equual Access
June 14, 2024

ICS was highly recommended by one of our partner organizations, and they were right! The ASL interpreters from ASL for our annual online gala made our event even better. From our first inquiry, they were helpful and patient with all our questions. The interpreters were professional in demeanor, knowledgeable about the platform settings, and had no trouble going with the flow when the inevitable little glitches happened. We will gladly work with them again. Highly recommend!

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Fredric M Bell
June 13, 2024

I would like to commend the work of Inclusive Communication Services, a Certified Woman-owned Business Enterprise committed to ethical, individualized, and inclusive translation to make it possible for all to participate equally in discussions that help shape the future of our communities. Specifically, Aitana Cuenca Espinós, Spoken Language Service Coordinator, and her team, including Yanna and I-Ching, have been assisting Pena-Alcantara Consultants and our clients with translations in both Chinese and Spanish that have greatly assisted in fostering dialogue about ways of addressing flooding caused by intense rainfall. Understanding and communicating both the technical and emotional aspects of flood impact is a task that Aitana and her colleagues have performed superbly in both written text and simultaneous verbal translation. Their efforts are truly appreciated. Sincerely, Rick Bell Pena-Alcantara

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Tom Jacob
June 2, 2024
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Dawn Bair
June 2, 2024

I’m happy they come over for ask interpter happy pride at pocono mountain I’m so appreciate ❤️🏳️‍🌈

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Sean Vermouth
June 2, 2024

Super inclusive and helpful! Glad to see them at pride, and can't wait to start talking sign classes

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Devorah Helfrich
May 30, 2024

They are a highly professional firm and goes the extra mile to make sure that all your needs are met.

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Sarah Hanvey
May 28, 2024

Excellent customer service!

ICS is an open minded company with so many services available at your disclosure. I promise you will not regret working with them!

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Estefanía Fadul
April 26, 2024

We had a wonderful experience working with Shelby and Inclusive Communication Services for our theatre performances. Shelby was incredibly communicative and friendly throughout the process, and the interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

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Zoe Dobuler
April 18, 2024

ICS has been an invaluable resource to help my organization reach Deaf and hard of hearing audiences for our programs.

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Tiffany Joy Butler
April 4, 2024

Fantastic service and great ASL interpretation. Thank you!

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Erin Barnes
April 2, 2024

We couldn't be more thrilled with the professional and engaging services of ICS - we drew them in to support live and virtual events this month and will look forward to working with them again! Our event last month saw ICS provide real-time closed captions, ASL and live language interpretation across three different departments - all seamless and all a joy to work with.

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Naomi Less
March 26, 2024

we needed a last min interpreter for a funeral graveside service in Queens and had a WONDERFUL interpreter who was able to clear their schedule and help a mourner participate in burying their friend and begin their grieving process. Super professional and adept.

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Christina Alfaro
March 15, 2024

Thank you Inclusive Communication Services

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Christina Alfaro
March 15, 2024

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Anonymous Arab
March 14, 2024

🙏🙏

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Warqaa Albakry
March 14, 2024

As a new interpreter, I would like to say that I had a valuable experience working for Inclusive Commincation services. The company was able to provide me with the opportunity that matches with my languages skills and interests. Looking forward to future collaboration with ICS.

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Abbie Goldberg
March 10, 2024

This is such a great organization! Everyone is so friendly, thoughtful, patient, generous, and all around helpful. Our event went so smoothly thanks to this wonderful team!

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Ella Rosenblatt
March 4, 2024

Wonderful free ASL interpretation!

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Shea Vassar
February 26, 2024

ICS is incredible. Their attention to detail and overall intentionality is so important in spaces where accessibility is possible! This was my first time hiring an interpreter team for a live comedy show and ICS really worked with me. They also were patient with me as I asked many questions about this sort of service. Overall, I'm just so grateful that I found ICS.

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Grace Combs
February 12, 2024

ICS has been instrumental to our postproduction video process for my work with DRNY's disability advocacy podcast, "Empire State of Rights." The request process is easy, dependable, and has made our podcast more accessible for our audience. ICS is also a fundamental resource for consultations regarding in-person and media-related accessibility services. I highly recommend them.

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Sydney Kurland
January 31, 2024

ICS has a great compilation of accessible events on their website. They were quick to respond when I sent in an event to post.

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Marie BIENVENU
January 24, 2024

Shelby was really nice with me and my friend who needed help for a homework. She is very helpful and attentive.

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Clara Baldwin
January 24, 2024

The owner is wonderful to work with, very deaf-centric and the goal is consistent with providing best access for dhh community. I visited NYC as an outsider and was blown away with how accessible the Time Square NYE celebration were. They had a LIVE interpreter on their streaming and in-person at the Time Square. I'll work with this agency again!

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Joanne Van Sant
January 23, 2024

Many thanks to the ASL Interpreters who provided such a professional service at our MLK Event in Ridgewood NJ on January 15th 2024. Our event went longer than expected, and we were not able to have much of the program ahead of time but it didn't ruffle them at all. Thanks so much, again, for such a high quality, professional experience!

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María Rocha-Carrillo
January 19, 2024

I came across Inclusive Communication Services in needing translation services for a student event. The interpreter provided for our event provided Urdu translations to a small group of students where students were able to learn about postsecondary access. The process in seeking this support was very smooth and informative providing me with immediate responses to my questions. If you are seeking for translation supports (live interpreters or documents needing translations) in languages such as Spanish, French, Ukrainian, Arabic, Russian, Chinese and many more, please consider Inclusive Communication Services!

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Thomas Eller
January 13, 2024

The inclusion of ASL interpreters at the New York City Marathon Opening Ceremony in 2023 was a significant milestone, allowing me to fully immerse myself in the incredible atmosphere. The dedication and proficiency of the interpreters left a lasting impact, for which I am immensely grateful.

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Nate Clutch
January 10, 2024

Inclusive provided great interpreter services while providing ample flexibility and adjusting to our dynamic schedule.

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Chris Wilson
January 10, 2024

ICS has been such a great help to our organization. They are attentive, patient, and extremely knowledgeable. They've helped us navigate sometimes complicated circumstances with grace, joy, and professionalism. We look forward to working with them again in the near future!

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Brian Hull
January 3, 2024

Inclusive Communication Services provided ASL interpreters for my daughter who was a bridesmaid in her childhood best friend's wedding. (And like another daughter to me). It was so great to see her understand and to be fully included in the celebration. The ICS interpreters were professional and very considerate in bridging communications for this joyous day.

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Rebecca Solivan
January 3, 2024

This staff shows love and support for all their clients. Everyone goes the extra mile to guarantee all services are provided. I would recommend this company to anyone who needs additional services.