What Accessibility Services Do You Need?

Qualified and certified sign language interpreters available for in person and online events, meetings and appointments.

Real time, word-for-word caption services available in person and remotely with over 50 language outputs.

Add an in-frame ASL interpreter, captions, or visual description voiceover to deliver synonymous access to your content.

Inclusive Communication Services

Professional Quality and Accuracy – That’s the Inclusive Experience!

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about us

Inclusive Communication Services delivers ADA compliance with professional sign language interpreting, spoken language interpreting, translation, caption, and accessible media services to create accessible events and encounters.

Committed to ethical, individualized, and affordable accommodation services, ICS professionals omit the anxiety of ADA regulations and language barriers to provide quality equal-access for the Deaf, Blind, and Limited English Proficient (LEP).

Honoring inclusion as a fundamental human right, ICS is devoted to providing custom services that meet a diverse range of consumers, budgets, and timelines.

Founded by professional sign language interpreters and powered by a diverse team of accessibility professionals, ICS is determined to make every service request an inclusive experience!

why the Inclusive Experience

We’re on a mission to improve inclusion in the communities we serve by being an affordable resource for
premium interpreting, translation, captioning, and media accessibility services
for the Deaf, Blind, and Non-English Speaking!

Fast Turnarounds

Book a local or remote interpreter, translator, or caption provider in just 5-minutes! Same-day and next-day services available!

Affordable Rates

Transparent pricing and customizable service packages to suit all budgets and needs – no hidden costs, ever!

Expert Interpreters, Translators, & Captioners

Qualified specialists with reputable track records in the Deaf, Blind, and LEP communities.

Community Invested

Improving inclusion in the communities we serve by offering affordable services to match a variety of budgets, timelines, and needs.

Access New York Calendar

The Access New York Calendar is a community initiative focused on compiling and advocating for accessible events, movements, and performances in New York City for the Deaf and hard-of-hearing. All events listed on Access New York are confirmed to have a sign language interpreter or caption service accommodations. Email AccessNY@InclusiveASL.com to add your accessible event.

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Our Services

ICS contracts hundreds of trained and qualified spoken and sign language interpreters, translators, and caption providers with an array of specializations and certifications. In line with our inclusive mission, ICS professionals are committed to providing accurate and holistic services that fully encompass every consumer’s communication needs.

From business and government interpreting services to video remote interpreting, picture-in-picture translation, audio description voiceover, CART captioning, and more, ICS will custom select the ideal team of professionals to make your event, meeting, or production an inclusive experience!

The Inclusive Experience. The Inclusive Difference!

Schedule a Free ADA Accommodation Consultation

Sign language, Captioning, and Accessible Media Services

Premium accommodation services for the Deaf, Deaf-blind, Blind, and Hard-of-Hearing. Available in Person and Online!

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What Our Customers are Saying...

Check out what our New York sign language and caption customers are saying about the inclusive experience!

Sherrill Wayland
November 18, 2022

The ASL interpreters provided a wonderful service for our webinar today. Thank you!!

Austin Nathaniel
November 17, 2022

We are huge fans of ICS! Shelby has been a thoughtful, invaluable partner as we've added ASL interpretation and live captioning services to our events. Every member of the ICS team we've worked with has been a skilled practitioner and a joy to work with. Our audiences have been extremely appreciative of the added services and we are so glad to be able to include these elements in our events. We can't recommend ICS highly enough!

Adrianne Koteen
November 7, 2022

I had a wonderful experience working with Inclusive Communications Services. Amazing costumer service, speedy response time, and they were able to provide a last-minute accommodation of utmost quality and professionalism. Highly recommend!

Richard Hinojosa
October 25, 2022

Professional and proficient! We had a great experience working with these interpreters. Our Deaf and Hard of Hearing clients had nothing but great things to report about their work.

Lorie Stolarchuk
October 20, 2022

The folks at Inclusive Communication Services were wonderful to work with and offered prompt, flexible services to translate and prepare captions, transcripts, and documents for our open educational resource. A+

Pooya Dubash
October 14, 2022

Thank you for providing me with urgent zoom translation services for a client of mine, hope to meet you guys soon in new york. Lovely experience and the owners are a joy to work with.

Allison Day
October 12, 2022

ICS interpreted for a small staff meeting where skillful interpretation was essential to capture the nuances of the conversation and the personalities involved. We're grateful for the warmth and professionalism of our interpreter, and look forward to working with ICS again.

Andrew Fem
October 6, 2022

Inclusive Communication Services is amazing and I highly highly recommend. Shelby has been an INVALUABLE resource and all the interpreters we've worked with so far have been excellent. Also Village Hands is an amazing program that we definitely need more of. Can't say enough good things - 10/10 definitely recommend!

Michael Graziano
September 20, 2022

Fantastic service on very short notice - would highly recommend.

Laura Mattes
September 6, 2022

What a fantastic pair. Truly professional and the loveliest people to work with. They made my daughter’s day signing for her wedding day. They couldn’t have done anything more to have helped and made it all so easy for her. They are the best !!!

Simon M
September 1, 2022

Shelby and Tyler interpreted for my daughter both on a cruise and at her wedding. They not only are brilliant at their job but also lovely caring people. If I could give a 10 star rating I would. Highly recommend them and am hoping they are available next August on another cruise for my daughter. They are the best.

Samara Horwitz
September 1, 2022

They were friendly and easy to work with. They answered all my questions as quickly as they could. I look forward to using them again .

Katie Ramsey
September 1, 2022

Tyler and shelby have helped my family massively with interpreting my cousins wedding and interpreting for my cousin on one of our cruise holidays and hopefully many more to come. Without them my cousin would not have felt as at ease having to concentrate and lip read more than she can just to keep up with everything going on. They are wonderful at their job and even helping me and my other family members to learn more sign to be able to communicate with our cousin. Thank you Tyler and Shelby x

Sophie Mattes
September 1, 2022

ICS interpreted for my wedding and did the most incredible job. Without them my wedding would definitely not have been what it was. I didn’t miss anything thanks to them and felt at total ease knowing they were there for anything I needed. They were so so kind and their energy was just amazing. Couldn’t recommend them enough. I will be eternally grateful for them helping to make that day the most perfect day with no stresses about missing anything or having any issues with communication. So thankful for this company and the interpreters who were there!!!

Sam Schanwald
August 30, 2022
Clint Hughes
August 22, 2022

What a blessing! ICS saved the day. We were doing a Zoom and my camera wouldn't work. They didn't miss a beat and EVERYTHING was communicated correctly. Highly HIGHLY recommend ICS.

Jennifer Duran
August 19, 2022

Thank you to both Keimi and Jared! Amazing interpreting supporting our incoming family. Extremely grateful for the last minute accommodations. I look forward to our continued partnership.

Kathleen Warnock
August 5, 2022

Our theater, The Other Side of Silence (TOSOS) hired ICS for our first-ever ASL-interpreted performance and we were thrilled by their work. They sent interpreters before the scheduled performance to watch the show, and the owner herself made a point of attending. You couldn't do better than to use this indie, wonderful company for ASL interpretation.

August 5, 2022

Great owner! Shelby Edwards has a wonderful insight into the needs of both Deaf and Hearing individuals of the community. She’s extremely professional and has an amazing team that is responsive and considerate.

Danielle DeMatteo
August 4, 2022

We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.

Michael Scheid
August 2, 2022

The staff is wonderful, helpful, and very professional and I highly recommend their services. They were able to schedule interpreters on short notice and the entire process was smooth and efficient!

Jared Lopatin
July 6, 2022

Inclusive Communication Services (ICS) are always respectful and considerate regarding their clients and their interpreters, handling each situation with compassion and attention to detail. The perfect mix of personal and professional, ICS truly caters to the needs of everyone who works with them.

Cory Silverberg
May 24, 2022

ICS provided interpreting for our virtual book launch, and they were great! The event was trilingual, so they were working alongside Spanish language interpreters and managed the busy format with generosity and ease. I look forward to getting to work with them again in the future.

Amy Fiore
May 17, 2022

The Story Pirates love ICS! We had a last minute need for interpretation for a live show, which was particularly challenging because it included scripted, musical, and improvised sections. They were fantastic! We loved having the ability to reach even more kids than before. Thank you so much!

MAD Museum
April 12, 2022

Inclusive Communication Services was able to provide an interpreter with very late notice, which was super appreciated! Cedar was an excellent interpreter and we will definitely plan to work with them again in the future.

A Click
March 28, 2022

I feel so lucky to have gotten to partner with Inclusive Communication Services many times over the last few months to make events all over the city more inclusive and accessible! The work done by this organization is truly incredible and I am always impressed by how smooth and easy it is to coordinate with their staff and interpreters as a third party event organizer.

Kate Trammell
March 26, 2022

Steffi and Erin were excellent! They were incredibly professional and prepared. We were so appreciative to have them in the room!

Tuthall & Wirtanen
February 24, 2022
Laura “L” Tuthall
February 24, 2022

The organization I co-run had to shift a disability issues press conference we were planning to host in hybrid format to all-online the day before the event - after a politician we were collaborating with pulled their support, including in-person ASL services. ICS was able to confirm the same day we contacted them (pretty much unheard of for ASL services) and provide us with a lovely, skilled interpreter team for the online event the next day. They helped us turn a terrible situation that would have negatively impacted our disabled speakers and community into a successful, accessible event. Can't recommend them enough!

Ash Blight
February 23, 2022

Inclusive Communication Services is always a joy to work with! I'm continually impressed by their flexibility and commitment to providing accessible services in locations across the city as well as virtual events.

Roy Atwood
February 15, 2022

Excellent company; love working with them!

Sarah Hanvey
February 1, 2022

I have been working as a freelance interpreter with ICS since their early days. I have never felt more seen, heard, and respected. Their rates are extremely fair. The coordinators are easily accessible for any last minute details that may come up on a job. I cannot boast about this company enough! Please consider using them when booking any events needing access to communication!

Stephanie Sargent
February 1, 2022

I have loved working for Inclusive Communication Services as a virtual interpreter. The staff is wonderful at giving the interpreters pertinent information as soon as possible, allowing interpreters adequate time to prepare for jobs. ICS works with many interpreters, yet I feel valued and a priority every time I ask a question or share feedback. Overall, a great company to work for!

February 1, 2022

I was getting anxious after being turned down by a long list of interpreters for our middle school musical. It was a BIG ask and at the LAST minute but these gals came through! They were super flexible and courteous and professional. I would recommend them in a heartbeat. THANK YOU, ICS! The family in need of your services was incredibly grateful and so am I. Keep up the good work.

Oliver Click
December 13, 2021

ICS is an incredible community-oriented business and I cannot thank them enough for providing affordable ASL interpretation services for Drag Queen Story Hour NYC and allowing us to fully commit to our goal of inclusivity and access for all. Their professionalism and flexible scheduling makes them a joy to work with, for both in-person and virtual events!

John P McEneny
July 26, 2021

Transformative Experience for both performers and audience. Professional, accommodating, and the best in their field. Enthusiastically endorse.

Katha Cato
June 28, 2021

I knew nothing about how to approach this and everyone at ICS took great care of us and our guests. I also learned so much about how much more we need to do on this end to make our experiences more accessible to all.

Melissa Moschitto
May 24, 2021

Shelby and the ASL interpreters at ICS are extremely professional and a true pleasure to work with. Shelby made scheduling a breeze and answered all of my questions to ensure that our first time with an interpreter went as smoothly as possible. They did a beautiful job interpreting for our live event and I look forward to working with them in the future.

Kay Ottinger
March 1, 2021

Great experience! Tyler answered my call right away and was able to help me get my project captioned in a timely manor. Turned out great. Will definitely use them again in the future.

Megan Byrnes
February 8, 2021

I recently worked with Tyler from Inclusive Communication Services for a work event and he was extremely helpful in providing simultaneous ASL interpretation for our program. He was so easy to work with, patient, and dedicated to providing his services to make our program more accessible for our greater community, and I would definitely work with him, and Inclusive Communication Services, in the future.

Christian Ogren
January 5, 2021

They were beyond generous in getting a show I was working on interpreted. Had COVID not hit we absolutely would have brought them back again and again.

Randi Berry
December 23, 2020

I would give Inclusive Communication Services 10 stars if I could. They do the ASL interpretation for all of our events at The Indie Theater Fund. Most recently, they did our annual event - this year...virtually. It was NOT an easy task and Shelby was professional, upbeat and incredibly clear. I highly recommend them and am looking forward to working with them in 2021.

Thomas Cooke
December 16, 2020

I absolutely love ICS! They were able to send me a very friendly sign language interpreter last-minute for a job interview with a Deaf candidate. The coordinator walked me through everything on the phone and even gave me some tips on how to properly use an interpreter- it never even occurred to me to ask! Very helpful and affordable- I'll definitely use them again in the future 🙂

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