Accessibility Services in Queens, New York

Welcome to Inclusive Communication Services – Your Trusted Provider for Equal-Access Accommodations in Queens, New York.

At Inclusive Communication Services, we are passionate about fostering equal access and inclusion for all individuals in Queens, New York. Our comprehensive service catalog is designed to provide equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking communities. With a focus on sign language interpretation, spoken language interpretation, live captioning, and accessible media services, we ensure that communication barriers are overcome and inclusivity is prioritized.

About Our Accessibility and Language Services

Inclusive Communication Services is dedicated to providing comprehensive equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking individuals. Our extensive service catalog includes:

  • Sign Language Interpretation: Our professionally certified sign language interpreters bridge the communication gap, providing seamless interactions for the Deaf, DeafBlind, and hard-of-hearing communities and those who communicate through sign language.
  • Spoken Language Interpretation and Translation: With over 100 languages covered, our skilled interpreters and translators facilitate effective communication between individuals with different linguistic backgrounds for Spanish, French, Mandarin, Cantonese, Haitian Creole, and over 100 other languages.
  • Live Captioning Services: We offer high-quality CART and TypeWell captioning services, ensuring real-time access to information in classrooms, conferences, and other important events, available for both closed-captioning and open-captioning.
  • Accessible Media Services: Our team provides sign language translation, audio description for the blind, and multilingual captions and voiceover services to make video and audio content more inclusive and accessible.

A Commitment to Diverse Industries

We understand that every industry has unique communication needs, which is why our team of highly skilled professionals caters to a wide range of sectors, including government, legal, educational, medical, mental health, technical, and more. Our expertise in over 200 languages enables effective multilingual communication, while our live captioning services, including CART and TypeWell, provide real-time accessibility in various settings. We also offer accessible media services, such as sign language translation, audio description for the blind, and multilingual captions and voiceover, making media content accessible to all.

Serving Queens and New York City

From the bustling streets of Flushing and Astoria to the vibrant neighborhoods of Long Island City, Kew Gardens, Jamaica, Elmhurst, Jackson Heights, Forest Hills, Corona, Woodside, Richmond Hill, Rego Park, and Ridgewood, Inclusive Communication Services is proud to serve the diverse communities of Queens. Our commitment to equal access extends to every corner of the borough, ensuring that individuals and businesses have the tools they need for effective communication.

Unlocking Accessibility for Queens’ Landmarks and Attractions

Explore the richness of Queens, New York, and its remarkable landmarks and attractions. Visit the sprawling Flushing Meadows-Corona Park, immerse yourself in the beauty of the Queens Botanical Garden, and experience the excitement of Citi Field. Enjoy the scenic views of Astoria Park and delve into the art and culture at the Queens Museum and Museum of the Moving Image. At Inclusive Communication Services, we are dedicated to making these iconic locations accessible to all, providing sign language interpretation, live captioning, and accessible media services, so everyone can fully engage and appreciate these cultural treasures.

Terrace On The Park: Inclusive Events and Unforgettable Experiences

Terrace On The Park
Terrace On The Park

Discover the elegance and breathtaking views at Terrace On The Park, a premier event venue in Queens, New York. At Inclusive Communication Services, we are committed to ensuring that all individuals can fully participate in the events held at this iconic location. Our certified sign language interpreters ensure effective communication between Deaf and hearing attendees, ensuring that every moment is accessible and inclusive. With our live captioning services, including CART and TypeWell, individuals can follow presentations and speeches in real time. Experience unforgettable events at Terrace On The Park, knowing that ICS is dedicated to making them inclusive for all.

Queens College Conference Center: Seamless Communication for Professional Gatherings

Queens College Conference Center
Queens College Conference Center

The Queens College Conference Center is a hub of professional meetings, conferences, and seminars. Inclusive Communication Services is here to ensure that communication is seamless and inclusive at this dynamic venue. Our certified sign language interpreters facilitate effective communication between Deaf and hearing participants, ensuring that everyone can actively engage in discussions and presentations. With our spoken language interpretation services, language barriers are overcome, enabling multilingual communication for diverse attendees. Trust ICS to make your professional gatherings at the Queens College Conference Center inclusive and successful.

Jamaica Performing Arts Center: Bridging Communication Gaps in the Arts

Jamaica Performing Arts Center
Jamaica Performing Arts Center

Immerse yourself in the vibrant arts scene at the Jamaica Performing Arts Center. Inclusive Communication Services ensures that everyone can fully appreciate the performances and events held at this cultural hub. Our certified sign language interpreters accompany Deaf and hard-of-hearing attendees, breaking down communication barriers and ensuring inclusive access to the artistic expression. With our live captioning services, individuals can read real-time captions during performances, preserving the magic of the arts. Experience the richness of the Jamaica Performing Arts Center with ICS, where creativity knows no boundaries.

Queens Botanical Garden: Connecting with Nature for All Visitors

Queens Botanical Garden
Queens Botanical Garden

Embrace the beauty and tranquility of the Queens Botanical Garden, where nature flourishes. Inclusive Communication Services ensures that this botanical paradise is accessible to all visitors. Our certified sign language interpreters accompany Deaf and hard-of-hearing individuals, providing equal access to guided tours and educational programs. With our audio description services, individuals with visual impairments can experience the garden’s vibrant colors and textures through vivid descriptions. Additionally, our multilingual captions ensure that non-English speaking visitors can fully appreciate the garden’s diverse plant life. Discover the wonders of the Queens Botanical Garden, knowing that ICS is committed to making nature accessible to everyone.

Citi Field: Equal-Access Accommodations for Sporting Events

Citi Field
Citi Field

Experience the thrill of sporting events and live entertainment at Citi Field, the iconic home of the New York Mets. Inclusive Communication Services is dedicated to ensuring that everyone can cheer on their favorite teams and artists without communication barriers. Our certified sign language interpreters accompany Deaf and hard-of-hearing attendees, providing inclusive access to the action on the field and stage. With our live captioning services, individuals can follow play-by-play updates and lyrics in real time. Enjoy the excitement of Citi Field with ICS, where sports and entertainment unite with equal access for all.

Astoria Park: Inclusivity in a Scenic Oasis

Astoria Park
Astoria Park

Immerse yourself in the beauty of Astoria Park, a stunning waterfront oasis in Queens, New York. Inclusive Communication Services ensures that this scenic destination is accessible to all visitors. Our certified sign language interpreters accompany Deaf and hard-of-hearing individuals, enabling effective communication and connection with the park’s natural splendor. With our accessible media services, such as audio description and multilingual captions, individuals with visual impairments and non-English speakers can fully engage with the park’s sights and sounds. Explore the serenity of Astoria Park with ICS, where inclusivity and nature meet.

Queens Museum: Enriching Cultural Experiences for All

Queens Museum
Queens Museum

Discover the cultural treasures at the Queens Museum, where art and history converge. Inclusive Communication Services ensures that every visitor can fully engage with the exhibitions and programs offered by this renowned institution. Our certified sign language interpreters accompany Deaf and hard-of-hearing individuals, making sure that they can fully appreciate the artistic expressions and stories conveyed. With our live captioning services, individuals can read real-time captions during presentations and discussions, enhancing their understanding and connection. Experience the richness of the Queens Museum with ICS, where culture and inclusivity thrive.

A Woman-Owned Company Committed to Inclusion, Driven by Expertise

What sets Inclusive Communication Services apart is our unwavering commitment to inclusion and our focus on quality. As a woman-owned company managed by accessibility professionals, including professional sign language interpreters, translators, and media accessibility editors, we understand the unique communication needs of our clients. Unlike other interpreting agencies, we meticulously assess each service request and hand-pick a qualified service provider who meets the specific requirements of the individual or business. With our on-call support before, during, and after services, we ensure a seamless and exceptional experience.

Experience Excellence in Accessibility

At ICS, we believe that accessibility should be informative, knowledgeable, approachable, and friendly. Our dedicated team is passionate about making a difference in the communities we serve. Trust Inclusive Communication Services for live captioning, sign language interpreting, accessibility services, conference interpreting, medical interpreting, translation services, and more in the Queens, New York area. Let us help create a more inclusive and connected community together.

Contact Us Today

Experience the difference with Inclusive Communication Services. Let us help you break down communication barriers and create a more inclusive and connected community. Contact us today to explore how our comprehensive range of services can support your communication needs in Queens, New York. Request a quote!

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

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4.7
Based on 141 Reviews
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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

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Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!

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Kaitlyn Ryan
August 7, 2024

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

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Susan Kahan
July 22, 2024

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

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Regina F
June 21, 2024

ICS has been an amazing partner for the past several years. Most recently, they provided ASL interpretation for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

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Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

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Taryn Sacramone
June 18, 2024

A celebration for all!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend!

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Taryn Sacramone
June 18, 2024

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

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Equual Access
June 14, 2024

ICS was highly recommended by one of our partner organizations, and they were right! The ASL interpreters from ASL for our annual online gala made our event even better. From our first inquiry, they were helpful and patient with all our questions. The interpreters were professional in demeanor, knowledgeable about the platform settings, and had no trouble going with the flow when the inevitable little glitches happened. We will gladly work with them again. Highly recommend!

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Fredric M Bell
June 13, 2024

I would like to commend the work of Inclusive Communication Services, a Certified Woman-owned Business Enterprise committed to ethical, individualized, and inclusive translation to make it possible for all to participate equally in discussions that help shape the future of our communities. Specifically, Aitana Cuenca Espinós, Spoken Language Service Coordinator, and her team, including Yanna and I-Ching, have been assisting Pena-Alcantara Consultants and our clients with translations in both Chinese and Spanish that have greatly assisted in fostering dialogue about ways of addressing flooding caused by intense rainfall. Understanding and communicating both the technical and emotional aspects of flood impact is a task that Aitana and her colleagues have performed superbly in both written text and simultaneous verbal translation. Their efforts are truly appreciated. Sincerely, Rick Bell Pena-Alcantara

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Tom Jacob
June 2, 2024
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Dawn Bair
June 2, 2024

I’m happy they come over for ask interpter happy pride at pocono mountain I’m so appreciate ❤️🏳️‍🌈

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Sean Vermouth
June 2, 2024

Super inclusive and helpful! Glad to see them at pride, and can't wait to start talking sign classes

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Devorah Helfrich
May 30, 2024

They are a highly professional firm and goes the extra mile to make sure that all your needs are met.

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Sarah Hanvey
May 28, 2024

Excellent customer service!

ICS is an open minded company with so many services available at your disclosure. I promise you will not regret working with them!

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Estefanía Fadul
April 26, 2024

We had a wonderful experience working with Shelby and Inclusive Communication Services for our theatre performances. Shelby was incredibly communicative and friendly throughout the process, and the interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

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Zoe Dobuler
April 18, 2024

ICS has been an invaluable resource to help my organization reach Deaf and hard of hearing audiences for our programs.

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Tiffany Joy Butler
April 4, 2024

Fantastic service and great ASL interpretation. Thank you!

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Erin Barnes
April 2, 2024

We couldn't be more thrilled with the professional and engaging services of ICS - we drew them in to support live and virtual events this month and will look forward to working with them again! Our event last month saw ICS provide real-time closed captions, ASL and live language interpretation across three different departments - all seamless and all a joy to work with.

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Naomi Less
March 26, 2024

we needed a last min interpreter for a funeral graveside service in Queens and had a WONDERFUL interpreter who was able to clear their schedule and help a mourner participate in burying their friend and begin their grieving process. Super professional and adept.

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Christina Alfaro
March 15, 2024

Thank you Inclusive Communication Services

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Christina Alfaro
March 15, 2024

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Anonymous Arab
March 14, 2024

🙏🙏

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Warqaa Albakry
March 14, 2024

As a new interpreter, I would like to say that I had a valuable experience working for Inclusive Commincation services. The company was able to provide me with the opportunity that matches with my languages skills and interests. Looking forward to future collaboration with ICS.

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Abbie Goldberg
March 10, 2024

This is such a great organization! Everyone is so friendly, thoughtful, patient, generous, and all around helpful. Our event went so smoothly thanks to this wonderful team!

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Ella Rosenblatt
March 4, 2024

Wonderful free ASL interpretation!

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Shea Vassar
February 26, 2024

ICS is incredible. Their attention to detail and overall intentionality is so important in spaces where accessibility is possible! This was my first time hiring an interpreter team for a live comedy show and ICS really worked with me. They also were patient with me as I asked many questions about this sort of service. Overall, I'm just so grateful that I found ICS.

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Grace Combs
February 12, 2024

ICS has been instrumental to our postproduction video process for my work with DRNY's disability advocacy podcast, "Empire State of Rights." The request process is easy, dependable, and has made our podcast more accessible for our audience. ICS is also a fundamental resource for consultations regarding in-person and media-related accessibility services. I highly recommend them.

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Sydney Kurland
January 31, 2024

ICS has a great compilation of accessible events on their website. They were quick to respond when I sent in an event to post.

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Marie BIENVENU
January 24, 2024

Shelby was really nice with me and my friend who needed help for a homework. She is very helpful and attentive.

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Clara Baldwin
January 24, 2024

The owner is wonderful to work with, very deaf-centric and the goal is consistent with providing best access for dhh community. I visited NYC as an outsider and was blown away with how accessible the Time Square NYE celebration were. They had a LIVE interpreter on their streaming and in-person at the Time Square. I'll work with this agency again!

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Joanne Van Sant
January 23, 2024

Many thanks to the ASL Interpreters who provided such a professional service at our MLK Event in Ridgewood NJ on January 15th 2024. Our event went longer than expected, and we were not able to have much of the program ahead of time but it didn't ruffle them at all. Thanks so much, again, for such a high quality, professional experience!

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María Rocha-Carrillo
January 19, 2024

I came across Inclusive Communication Services in needing translation services for a student event. The interpreter provided for our event provided Urdu translations to a small group of students where students were able to learn about postsecondary access. The process in seeking this support was very smooth and informative providing me with immediate responses to my questions. If you are seeking for translation supports (live interpreters or documents needing translations) in languages such as Spanish, French, Ukrainian, Arabic, Russian, Chinese and many more, please consider Inclusive Communication Services!

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Thomas Eller
January 13, 2024

The inclusion of ASL interpreters at the New York City Marathon Opening Ceremony in 2023 was a significant milestone, allowing me to fully immerse myself in the incredible atmosphere. The dedication and proficiency of the interpreters left a lasting impact, for which I am immensely grateful.