Accessibility Services in Washington D.C.

Welcome to Inclusive Communication Services – Your Trusted Partner for Accessible Communication in Washington D.C.

At ICS, we are dedicated to breaking down communication barriers and ensuring equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking. As a woman-owned company, we take pride in being managed by accessibility professionals who understand the unique needs of our diverse community – our signature “inclusive experience!”

About Our Services

At ICS, we are dedicated to providing equal-access accommodations for the Deaf, DeafBlind, hard-of-hearing, blind, and non-English speaking individuals. Our comprehensive range of services includes:

  • Sign Language Interpretation: Our professionally certified sign language interpreters bridge the communication gap, providing seamless interactions for the Deaf, DeafBlind, and hard-of-hearing communities and those who communicate through sign language.
  • Spoken Language Interpretation and Translation: With over 100 languages covered, our skilled interpreters and translators facilitate effective communication between individuals with different linguistic backgrounds for Spanish, French, Mandarin, Cantonese, Haitian Creole, and over 100 other languages.
  • Live Captioning Services: We offer high-quality CART and TypeWell captioning services, ensuring real-time access to information in classrooms, conferences, and other important events, available for both closed-captioning and open-captioning.
  • Accessible Media Services: Our team provides sign language translation, audio description for the blind, and multilingual captions and voiceover services to make video and audio content more inclusive and accessible.

Serving a Diverse Range of Clients:

Whether you’re a large enterprise, a local nonprofit, a theater, or a small business, ICS is here to cater to your communication needs. We work closely with organizations like Capitol View Conference Center, NRL Conference Center, WeWork, and the White House Conference Center, ensuring smooth and effective communication for important meetings and events with quality convention sign language interpreting. Additionally, we support the performing arts community, providing services to renowned venues such as the John F. Kennedy Center for the Performing Arts, Ford’s Theatre, Warner Theatre, and Lincoln Theatre.

Serving All Areas and Neighborhoods of Washington D.C.:

At ICS, we are proud to offer our accessibility and communication services throughout all areas and neighborhoods of Washington D.C. From bustling downtown districts to residential communities, we are here to ensure equal access to communication for everyone.

Our services are available in prominent neighborhoods such as Georgetown, Dupont Circle, Adams Morgan, Capitol Hill, and Foggy Bottom, just to name a few. We also serve educational institutions like Gallaudet University, the world-renowned university for the Deaf, DeafBlind, and hard-of-hearing community. Wherever you are in Washington D.C., our dedicated team is ready to assist your inclusivity and accessibility needs.

The White House

The White House
The White House

Experience the historical grandeur of the White House, the iconic residence and workplace of the U.S. President. Our team at Inclusive Communication Services is proud to offer comprehensive accessibility accommodations for visitors. Our certified sign language interpreters ensure seamless communication for Deaf and hard-of-hearing individuals during guided tours, while our spoken language interpreters facilitate multilingual interactions.

Additionally, our translation services enable a deeper understanding of the White House’s rich history and significance. For those who prefer live captioning, our expert captioners provide real-time text display for important announcements and presentations. ICS also offers accessible media services, including audio description, making the White House experience more inclusive for blind and visually impaired visitors.

The National Mall

The National Mall
The National Mall

Discover the awe-inspiring beauty of the National Mall, a historic stretch where culture, history, and natural beauty converge. As you explore the iconic monuments and memorials, Inclusive Communication Services ensures that language is not a barrier.

Our skilled sign language interpreters and spoken language interpreters facilitate communication between visitors from diverse linguistic backgrounds. Whether you need interpretation services during educational tours or language support at cultural events, ICS is here to enhance your experience. We also provide live captioning services, offering real-time text display for speeches and presentations. With our commitment to accessibility, the National Mall becomes an inclusive destination for all.

The Smithsonian Institution

The Smithsonian Institution
The Smithsonian Institution

Step into a world of knowledge and wonder at the Smithsonian Institution, a treasure trove of art, history, and scientific exploration. Inclusive Communication Services is proud to support access for all visitors. Our certified sign language interpreters accompany Deaf and hard-of-hearing individuals, ensuring a meaningful engagement with the exhibits. For visitors requiring spoken language interpretation, our skilled interpreters facilitate communication in over 100 languages, breaking down linguistic barriers.

As a part of our commitment to accessibility, we provide live captioning services, offering real-time captions during presentations and educational programs. Additionally, our accessible media services, including audio description, bring the exhibits to life for individuals with visual impairments. With ICS, the Smithsonian experience becomes accessible to everyone.

Arlington National Cemetery

Arlington National Cemetery
Arlington National Cemetery

Pay homage to the heroes at Arlington National Cemetery, a hallowed ground that honors the sacrifices of the brave. Inclusive Communication Services is dedicated to providing accessibility services that ensure a meaningful experience for all visitors. Our sign language interpreters enable Deaf and hard-of-hearing individuals to fully understand the ceremonial proceedings and historical significance.

For visitors who require spoken language interpretation, our professional interpreters offer support in various languages, ensuring inclusivity. ICS also provides translation services to facilitate a deeper understanding of the cemetery’s rich history. During important events, our live captioning services offer real-time text display, allowing everyone to stay informed. Additionally, our accessible media services, including audio description, provide a comprehensive experience for individuals with visual impairments, ensuring that Arlington National Cemetery remains accessible to all.

United States Capitol Building

United States Capitol Building
United States Capitol Building

Enter the heart of American democracy at the United States Capitol Building, where history is made. Inclusive Communication Services is dedicated to breaking down communication barriers in this esteemed institution. Our certified sign language interpreters accompany Deaf and hard-of-hearing individuals, providing seamless communication during guided tours and legislative proceedings.

For visitors requiring spoken language interpretation, our skilled interpreters offer language support in various languages, ensuring inclusivity. ICS also provides translation services, allowing a deeper understanding of the Capitol’s significance. During important speeches and events, our live captioning services offer real-time text display, ensuring that crucial information is accessible to all.

Our commitment to accessibility extends to our accessible media services, including audio description and multilingual subtitles, providing a comprehensive experience for individuals with visual impairments within the United States Capitol Building.

John F. Kennedy Center for the Performing Arts

John F. Kennedy Center for the Performing Arts
John F. Kennedy Center for the Performing Arts

Immerse yourself in the world of performing arts at the esteemed John F. Kennedy Center. Inclusive Communication Services is proud to offer comprehensive accessibility accommodations for all performances. Our certified sign language interpreters bring the magic of the stage to Deaf and hard-of-hearing individuals, ensuring an inclusive theater experience.

For spoken language interpretation, our skilled interpreters facilitate communication in multiple languages, breaking down language barriers. ICS also provides translation services, enabling a deeper appreciation of performances from different cultural backgrounds.

During live shows, our expert captioners offer live captioning services, providing real-time text display for enhanced accessibility. Additionally, our accessible media services, including audio description, make the performances accessible and enjoyable for individuals with visual impairments. With ICS, the John F. Kennedy Center becomes a truly inclusive space for all performing arts enthusiasts.

The Library of Congress

The Library of Congress
John F. Kennedy Center for the Performing Arts

Step into the world’s largest library, the Library of Congress, and embark on a journey of knowledge and discovery. Inclusive Communication Services ensures that individuals of all communication needs can access the library’s vast resources.

Our certified sign language interpreters accompany Deaf and hard-of-hearing visitors, enabling them to fully engage with the library’s exhibits and events. For those requiring spoken language interpretation, our professional interpreters offer support in various languages, bridging linguistic gaps.

With our translation services, the Library of Congress’s extensive collection becomes accessible to individuals from diverse linguistic backgrounds. During lectures and presentations, our live captioning services provide real-time text display, ensuring that information is accessible to all. ICS also offers accessible media services, including audio description, making the library’s exhibits and materials inclusive for individuals with visual impairments.

Committed to Excellence:

What sets ICS apart is our commitment to excellence in every aspect of our services. We handpick our interpreters, translators, and media accessibility talent, ensuring that each service provider possesses the linguistic expertise and cultural competence necessary to meet your unique communication needs.

As accessibility professionals, we understand the importance of reliable and affordable services. From the initial assessment to on-call support before, during, and after services, we strive to provide an exceptionally inclusive experience.

Join us in creating a more inclusive Washington D.C., where communication knows no boundaries. Contact us today to learn more about our services and how we can assist you. Request a quote!

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.7
Based on 145 Reviews
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Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

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Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

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Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

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Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

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Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!

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Kaitlyn Ryan
August 7, 2024

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

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Susan Kahan
July 22, 2024

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

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Regina F
June 21, 2024

ICS has been an amazing partner for the past several years. Most recently, they provided ASL interpretation for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

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Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

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Taryn Sacramone
June 18, 2024

A celebration for all!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend!

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Taryn Sacramone
June 18, 2024

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

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Equual Access
June 14, 2024

ICS was highly recommended by one of our partner organizations, and they were right! The ASL interpreters from ASL for our annual online gala made our event even better. From our first inquiry, they were helpful and patient with all our questions. The interpreters were professional in demeanor, knowledgeable about the platform settings, and had no trouble going with the flow when the inevitable little glitches happened. We will gladly work with them again. Highly recommend!

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Fredric M Bell
June 13, 2024

I would like to commend the work of Inclusive Communication Services, a Certified Woman-owned Business Enterprise committed to ethical, individualized, and inclusive translation to make it possible for all to participate equally in discussions that help shape the future of our communities. Specifically, Aitana Cuenca Espinós, Spoken Language Service Coordinator, and her team, including Yanna and I-Ching, have been assisting Pena-Alcantara Consultants and our clients with translations in both Chinese and Spanish that have greatly assisted in fostering dialogue about ways of addressing flooding caused by intense rainfall. Understanding and communicating both the technical and emotional aspects of flood impact is a task that Aitana and her colleagues have performed superbly in both written text and simultaneous verbal translation. Their efforts are truly appreciated. Sincerely, Rick Bell Pena-Alcantara

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Tom Jacob
June 2, 2024
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Dawn Bair
June 2, 2024

I’m happy they come over for ask interpter happy pride at pocono mountain I’m so appreciate ❤️🏳️‍🌈

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Sean Vermouth
June 2, 2024

Super inclusive and helpful! Glad to see them at pride, and can't wait to start talking sign classes

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Devorah Helfrich
May 30, 2024

They are a highly professional firm and goes the extra mile to make sure that all your needs are met.

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Sarah Hanvey
May 28, 2024

Excellent customer service!

ICS is an open minded company with so many services available at your disclosure. I promise you will not regret working with them!

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Estefanía Fadul
April 26, 2024

We had a wonderful experience working with Shelby and Inclusive Communication Services for our theatre performances. Shelby was incredibly communicative and friendly throughout the process, and the interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

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Zoe Dobuler
April 18, 2024

ICS has been an invaluable resource to help my organization reach Deaf and hard of hearing audiences for our programs.

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Tiffany Joy Butler
April 4, 2024

Fantastic service and great ASL interpretation. Thank you!

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Erin Barnes
April 2, 2024

We couldn't be more thrilled with the professional and engaging services of ICS - we drew them in to support live and virtual events this month and will look forward to working with them again! Our event last month saw ICS provide real-time closed captions, ASL and live language interpretation across three different departments - all seamless and all a joy to work with.

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Naomi Less
March 26, 2024

we needed a last min interpreter for a funeral graveside service in Queens and had a WONDERFUL interpreter who was able to clear their schedule and help a mourner participate in burying their friend and begin their grieving process. Super professional and adept.

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Christina Alfaro
March 15, 2024

Thank you Inclusive Communication Services

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Christina Alfaro
March 15, 2024

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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Anonymous Arab
March 14, 2024

🙏🙏

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Warqaa Albakry
March 14, 2024

As a new interpreter, I would like to say that I had a valuable experience working for Inclusive Commincation services. The company was able to provide me with the opportunity that matches with my languages skills and interests. Looking forward to future collaboration with ICS.

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Abbie Goldberg
March 10, 2024

This is such a great organization! Everyone is so friendly, thoughtful, patient, generous, and all around helpful. Our event went so smoothly thanks to this wonderful team!

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Ella Rosenblatt
March 4, 2024

Wonderful free ASL interpretation!

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Shea Vassar
February 26, 2024

ICS is incredible. Their attention to detail and overall intentionality is so important in spaces where accessibility is possible! This was my first time hiring an interpreter team for a live comedy show and ICS really worked with me. They also were patient with me as I asked many questions about this sort of service. Overall, I'm just so grateful that I found ICS.

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Grace Combs
February 12, 2024

ICS has been instrumental to our postproduction video process for my work with DRNY's disability advocacy podcast, "Empire State of Rights." The request process is easy, dependable, and has made our podcast more accessible for our audience. ICS is also a fundamental resource for consultations regarding in-person and media-related accessibility services. I highly recommend them.

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Sydney Kurland
January 31, 2024

ICS has a great compilation of accessible events on their website. They were quick to respond when I sent in an event to post.

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Marie BIENVENU
January 24, 2024

Shelby was really nice with me and my friend who needed help for a homework. She is very helpful and attentive.

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Clara Baldwin
January 24, 2024

The owner is wonderful to work with, very deaf-centric and the goal is consistent with providing best access for dhh community. I visited NYC as an outsider and was blown away with how accessible the Time Square NYE celebration were. They had a LIVE interpreter on their streaming and in-person at the Time Square. I'll work with this agency again!