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Real-time Live Captioning Services for the Deaf, Hard-of-Hearing, and Late Deafened

Accurate, human-transcribed CART and TypeWell captioning services for in-person and online events, meetings and appointments.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.8
Based on 232 Reviews
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Alessandra Ferreira
January 1, 2026

I recently worked on a few projects with Inclusive Communication Services as an interpreter, and it was truly a pleasure to work with Aitana. Her professionalism and kindness made a meaningful difference in my preparation for each assignment. Having a real person on the other side gave me the confidence that I needed, professionally and personally.

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Emily Johnson
December 11, 2025

AADMD

We have loved working with ICS and apprecaite their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year!" The services have been game changing for what we are able to provide. Highly recommend.

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Emily Johnson
December 11, 2025

We have loved working with ICS and appreciate their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year! Their services have allowed us to provide truly accessible services and opportunities.

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Ariel Estrada
December 8, 2025

ICS was wonderful! They provided feedback and support throughout the entire process, including sending interpreters prior to our ASL interpreted show. They also generously provided their expertise on all technical needs for the interpreters, including, lighting, placement, and script translation. I give them my highest recommendation for your ASL translation needs for your show!

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Laura Mosteller
December 2, 2025

Our company has been using Inclusive Communication Services for years at our annual conference. The team makes everything so easy for us. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer. They are experts at making special events accessible, and we are so grateful for their guidance and partnership! We will be calling them back for all our future needs!

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Colleen Levin
October 21, 2025

lauren was great and so professional!

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Chris Clinton
October 14, 2025

Playing Dungeons & Dragons with ICS at the New York Comic Con was terrific. Accessible gaming with ICS really is a game changer! It was amazing to see the spirit, skill, and kindness of the staff while participating in a game where everyone was included thanks to the ICS interpreters, captioner and audio describer.

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Adam Engel
October 13, 2025

Very friendly, patient people pulling out all the stops to take care of those that need their help.

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B Shop
October 12, 2025

They provide an incredible service that helps serve our comic con guests who require accessibility assistance. Each member we spoke with was patient, empathetic, and supportive. We love their dedication towards making these large experiences possible for everyone to enjoy!

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GigaPK
October 12, 2025

Awesome and inclusive! ASL Fluent

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Kenyon Winfield
October 12, 2025

I had a great time! Really cool to have the inclusion and le more about asl as i played dnd

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Sam Tracton
October 12, 2025

Had a great time talking with Rebecca and Victor!

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Caitlin Udas
October 11, 2025

Great interpreting and great info about nerdy words in ASL!

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Paul Russell
October 11, 2025

Awesome to see this exists!! Keep up the great work!!

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Elena B
October 11, 2025

An incredibly valuable service for conventions!

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Gregg V
October 11, 2025

I enjoyed learning to play dnd at ICS’s booth at New York Comic Con. As a player, it was neat to experience different perspectives of Deaf and Blind players and DMs. ICS provided ASL interpreters, Audio Description and Captioing services, so I was able to fully participate with new friends as I am learning ASL. It was so much fun!

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Jay Vechakul
October 10, 2025

Thanks for the great session!

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Thomas Cannell
October 10, 2025

Lovely place for my son to hang out

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Spira Nova
October 10, 2025

Wonderful interpretations, and had a wonderful chat with the individuals holding the NYCC ASL/inclusive D&D Oneshot about their other services and how they work ✨️

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Cherry Chance
October 10, 2025

Very inclusive and fantastic people to talk to and relate to!!

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Connor Cavanaugh
October 10, 2025
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Bella Zinca
October 10, 2025

Had an awesome time at comic con!

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Leah Davidow
October 10, 2025

They are great! So helpful and inclusive. Had a wonderful time and felt so welcomed by everyone I met.

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Alyssa Santoro
October 10, 2025

Visited the booth at New York Comic Con and got to learn about some inclusive resources and cultural experiences, especially about supports and accessibility for Deaf and HoH folks.

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D'Angelo Wicks
October 10, 2025

We signed together!!!!! I haven’t signed in years but that was so cool to bring that back to the front of my mind

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Brian Mak
October 9, 2025

Despite being in a noisy room, it didn't dampen the sense of communityness ICS brought together at the small booth area at NY Comic Con. I enjoyed some good vibe with their interpreters and fellow attendees

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Jadelyn Trinkle
October 9, 2025

It was a wonderful way of connecting to other fans and geeks like me, who understand my struggles and help me to understand others’ better. Everyone running the booth was friendly and helpful and put me at ease as I can be shy at first.

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tammy hennig
October 7, 2025

I had a great experience watching Murder on the Links at Two River Theater in New Jersey! The ASL interpretation, provided by Inclusive Communication Services, was fantastic. The two interpreters were energetic, clear, and worked beautifully as a team. Their placement in front of the stage made it easy to follow both the performance and the signing. I’m so grateful for accessible theater and inclusive experience — I’ll definitely recommend Inclusive Communication Services for future events!

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Indi Robinson
October 2, 2025

I’m a Deaf Performer. The interpreter was able to meet with me ahead of time and accommodate my needs.

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Emilia Morales
September 26, 2025

Great service, super professional and trustworthy interpreters. Thank you!

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Beth Dunphe
September 16, 2025

We needed a somewhat last minute ASL translator and were impressed by the speed, service and professionalism of ICS. Our translator was excellent and connected well with everyone on site. Will use them again and highly recommend.

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Christina Dixon
September 5, 2025

I cannot speak highly enough about Inclusive Communication Services and their exceptional work! I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. If you’re planning conferences or in need of a professional sign language accessibility partner, ICS is the answer. A true joy to partner with them. Shelby and her team set the standard for professionalism, coordination, and accessibility.

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Damaris Hanley
September 4, 2025

Excellent company to work with! The assignments are always well planned and coordinated. It’s always a a pleasure working with their attentive and caring team.

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Patrick McMullen
August 7, 2025

Inclusive Communication Services did an amazing job at Cannes Lions Festival for me and my team. They treated us with so much kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal. I got all the information I needed, didn’t feel left out, and could actually enjoy the event without stressing. The team and interpreters were fun, friendly, and just really awesome to work with. Big thanks to all of them

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Fantastic first ASL interpretation experience

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Summer Perry
August 6, 2025

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Eduardo
August 3, 2025

⭐⭐⭐⭐⭐ Outstanding interpreter!** provided excellent service—accurate, professional, and easy to work with. Highly recommend for anyone needing top-quality interpretation. Will hire again!

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Steven Verdile
July 31, 2025

ICS provided top-quality ASL interpretation for our virtual and in-person comedy shows! Highly recommend working with them!

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Danielle DeMatteo
July 30, 2025

We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.

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Frank Starling
July 2, 2025

Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity in France. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care. That’s what true inclusion feels like.

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Deb Brown
June 20, 2025

ICS has a wonderful coordinator by the name of Aitana. She recently coordinated a team of captioners to close caption the Cannes Lions International Festival 2025, festival/conference Aitana made sure that accessibility/CART was the the forefront and knew what her team needed every session to do their best. Hooray for Aitana! Great job!

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Marylou Askin
June 20, 2025

Aitana's communication skills are wonderful as she kept in touch with the CART providers and responded to questions promptly. She organized schedules and helped with technical/audio issues. This took her quick-thinking and problem-solving skills to resolve. Aitana is great to work with!

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Genie
June 20, 2025

Inclusive Communications Services did an AMAZING job at Cannes Lions! Fabulous work.

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Heather Schmerman
June 20, 2025

I love to see a Deaf interpreter on the stage at conferences! What an amazing experience for me! They are so supportive of the Deaf community, theatres, conferences, and more!

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Sthephanny M
June 19, 2025

Love interpreting conferences with this agency.

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Laurent Marty
June 18, 2025

Great to see you guys at Cannes , you are awesome !!

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ICS is perfect for our event! This is the second year we have hired ICS to interpret the main stage of our Pocono Pride Festival. They were incredibly easy to work with, we discussed ways to improve from last year, and they even sent a report on how we can improve again for next year! With hours of diverse entertainment, bands, drag shows, group performances, and announcements, ICS was ready to spread the word! ICS is professional, flexible, courteous, thorough, and incredibly friendly. We cant wait to work together for next year!

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Hannah Guttman
June 1, 2025

thank you for being here ❤️‍🔥❤️‍🔥

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Jodi Milter
June 1, 2025

Amazing!

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Malani Terry
June 1, 2025
Introducing Real-Time Captioning:
Equal Access for All
Captioning-Website
Inclusive Communication Services is proud to offer real-time captioning services that provide live, word-for-word transcriptions of audio content, including spoken language and environmental sounds and information. Our goal is to ensure equal access and inclusion for individuals with hearing loss, including the Deaf, hard-of-hearing, and late deafened. With our human captioning services, we guarantee accuracy and detailed transcriptions that encompass nonverbal communication and environmental sounds.

Introducing Real-Time Captioning: Equal Access for All

Real-time captioning is a powerful tool that promotes equal access and inclusion in both in-person and online events. By providing live captions, we ensure that individuals with hearing loss can fully participate and engage in various settings. Our dedicated captioners meticulously transcribe the audio content, enabling seamless comprehension and participation for those with hearing loss.

Serving Diverse Industries and Sectors

Our real-time captioning services cater to a wide range of clients across various industries and sectors.

Whether you are a corporation, government entity, educational institution, or part of the arts and entertainment industry, our services are tailored to meet your needs.

Real-time captioning is a valuable accommodation for performances, conferences, conventions, meetings, webinars, classes, community groups, panels, and forums.

Customizable Experience of Open Captions and Closed Captions

Real-time professional captioning services are available for both open-captioning and closed-captioning to cater to a variety of diverse accessibility needs. Our live captioning services encompass both options, ensuring that everyone can access and engage with your content seamlessly.
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Open-captioning involves displaying the captions directly on a screen or video for all viewers to see, providing a universal and inclusive experience.
Icon Closed Caption
Closed-captioning allows viewers to choose whether to display the captions, offering a customizable experience for individuals who prefer or require captioning without affecting the overall viewing experience for others.
Seamless Accessibility Across Platforms

Our live captioning services are compatible with a wide range of online meeting platforms, ensuring seamless accessibility regardless of the platform you choose. Whether you’re hosting your event on Zoom, Teams, Meet, Webex, GoToMeeting, Skype, or require an external solution like StreamText, our captioning experts are ready to provide real-time closed-captions and open-captions to make your virtual gatherings fully inclusive and accessible.

Live Captioning Services We Provide

CART
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CART captioning service produces a word-for-word transcription of all auditory information in real-time for any event or conference.
Typewell
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TypeWell speech-to-text captioning synthesizes the essence of all communication in real-time to ensure your participants’ synonymous understanding.
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Highly Qualified Captioning Providers

At ICS, we prioritize the qualifications and expertise of our captioning providers. Our team undergoes extensive training, practicums, and certification exams to ensure they possess the necessary skills to deliver accurate and efficient Communication Access Real-Time Translation (CART) and TypeWell captioning services. With their expertise, we guarantee that your audio content will be transcribed with precision and professionalism.

Flexible Solutions for Any Event:

Our skilled captioning providers are well-equipped to deliver real-time, live captioning for a wide range of events and occasions.

From conferences and conventions to business meetings and webinars, we ensure that every participant can fully engage with the content through accurate and timely captions.

Our live captioning for events also extends to theatrical performances, religious services, press conferences, educational seminars, medical appointments, job interviews, and more.

Whether it’s a small-scale gathering or a large-scale event, our flexible solutions cater to your specific requirements.

With our expertise in both in-person and virtual settings, we seamlessly integrate real-time captions to enhance accessibility and create an inclusive experience for all attendees.

Request process

Effortless Service Requests

Requesting real-time captioning services from ICS is simple and convenient. You can reach out to us via email at requests@inclusiveasl.com, call us at (347) 927-5770, or use the service request form on our website. For corporate, government, educational, and medical clients seeking a reliable accessibility partner, we offer access to our scheduling portal, where you can manage your service requests with ease.

State-of-the-Art Transcription Technology:

Our real-time captioning process utilizes specialized transcription equipment, abbreviation systems, and cutting-edge caption display technology. This ensures that our captions are displayed promptly and accurately, providing a seamless experience for both the speaker and the audience.

Trusted by Satisfied Clients:

With over 100 five-star reviews on Google, ICS has earned the trust and satisfaction of our clients. Their positive feedback reflects our commitment to delivering high-quality real-time captioning services and ensuring an inclusive experience for all participants.
wide sign language coverage

Multilingual Real-Time Captioning

In addition to English, we offer real-time captioning services in over 40 languages. Our software is capable of translating content from English to various foreign languages, including Spanish, French, Mandarin, and more. This allows us to serve diverse linguistic communities and break down language barriers.

Privacy and Security Compliance:

At ICS, we prioritize the privacy and security of your information. We adhere to HIPAA best practices and operate on a “minimal disclosure standard,” sharing only the necessary information required for the effective performance of our services.

Affordable Solutions for Quality Services:

At ICS, we believe that accessibility services should be affordable without compromising on quality. We offer customizable rate structures to accommodate a variety of budgets. We encourage you to request our services as early as possible to secure the best rates, as last-minute and urgent requests may incur additional fees and charges.

Additional Accessibility Services

In addition to real-time captioning, ICS offers a range of other accessibility services for individuals with hearing loss. This includes video captions, multilingual subtitling, live sign language interpretation, and post-production sign language translation of video content. We strive to provide holistic accessibility solutions to meet the diverse needs of our clients.

Partner with ICS for Unmatched Real-Time Captioning Services

When it comes to real-time captioning services, Inclusive Communication Services is your trusted partner to ensure equal-access and accuracy for your audience.

Our commitment to quality, customer focus, and dedication to inclusion define our signature “inclusive experience.”

Contact us today and experience the ICS can make for your accessibility initiatives. Let us help you create an inclusive and accessible environment for all.

Need a professional sign language interpreter, caption provider, or media translator?

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