Real-time Live Captioning Services for the Deaf, Hard-of-Hearing, and Late Deafened

Accurate, human-transcribed CART and TypeWell captioning services for in-person and online events, meetings and appointments.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

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4.7
Based on 167 Reviews
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Aaron Hock
February 22, 2025

We had an exceptional experience working with Inclusive Communication Services on a big event last June. They were generous partners for our benefit fundraiser, with a very clear process for preparing the interpreters with the songs they were interpreting. The staff at ICS along with the interpreters carried themselves with the utmost professionalism, adaptability, and friendliness. We look forward to working with them again! (photos courtesy of Elyssa Maxx Goodman)

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Marc Wright
January 28, 2025

The ICS team provided excellent and dynamic service to our event. Our show combined the poetic rock musical Hair with lively activist speeches. ICS took our event to the next level, and I couldn’t recommend them highly enough!

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Vida Bikales
January 21, 2025

Inclusive Communication Services was a joy to work with. Their communications were informative and timely. Not only do they do important work for the deaf community but they helped our organization expand our patronage to include the deaf community. It is The Barn Players wish to not exclude anyone from the magic of live theatre. Inclusive Communication Services made that happen.

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Anna Ali
January 11, 2025

I love my sweatshirt from ICS and I especially love that their swag shop proceeds support their work with nonprofits! Win win!

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Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

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David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

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NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

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Heather Schmerman
November 3, 2024

What a wonderful service! They are so supportive of the Deaf community and theatre too!

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Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

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Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

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Bea Mienik
October 20, 2024
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So great to see deaf services and community at new york comic con!

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Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

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Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

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Connor Giannetto
October 18, 2024

Awsome people i learned so much

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Alicia Melendez
October 18, 2024

I learned so much at this event and look forward to sharing what I learned.

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Lis Eve
October 18, 2024
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Lampra Jones
October 18, 2024

Amazing time and experience. Can’t wait for next year.

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Mary Laborde
October 18, 2024
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Simprilliant
October 18, 2024
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Valery Caputi Lopez
October 18, 2024
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Tabi Oliver
October 18, 2024

Super nice people, very friendly!

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david oliver
October 18, 2024

Great Photo Booth! We love it!

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Ellie
October 18, 2024

Fun!

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Cara Reichel
October 18, 2024

Flexible and Responsive!

We had a very positive experience working with Inclusive Communication Services. They were flexible and responsive to our needs for our annual fundraising Gala, which was a musical theater program featuring both speeches and song lyrics. The interpreters they provided were wonderful and added so much to our special event : )

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Jay lee
October 17, 2024
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Gina Goodwoman
October 17, 2024
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Brooke Bogart
October 17, 2024
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Candace Bravo
October 16, 2024

Working with ICS was a pleasure from start to finish. They responded quickly to my inquiry and were able to provide a competent interpreter for a major charity event. The interpreter arrived on time and was prepared for the job, which was executed in excellence.

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Mikahla Coulter
October 11, 2024

This internship was a great experience! I especially loved that my program was led by a Deaf coordinator, who worked hard to make sure my time at this agency was great. The interpreters that I worked with were happy to work with me, as well as provided constructive feedback for me as someone who is just beginning in this industry.

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Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

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Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

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Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

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Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

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Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!

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Kaitlyn Ryan
August 7, 2024

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

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Susan Kahan
July 22, 2024

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

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ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

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Regina F
June 21, 2024

ICS has been an amazing partner for the past several years. Most recently, they provided onsite ASL services for the New Year's Eve Ball Drop in Times Square as well as on our free livestream. They also provided ASL services for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

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Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

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Taryn Sacramone
June 18, 2024

A celebration for all!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend!

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Taryn Sacramone
June 18, 2024

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

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Equual Access
June 14, 2024

ICS was highly recommended by one of our partner organizations, and they were right! The ASL interpreters from ASL for our annual online gala made our event even better. From our first inquiry, they were helpful and patient with all our questions. The interpreters were professional in demeanor, knowledgeable about the platform settings, and had no trouble going with the flow when the inevitable little glitches happened. We will gladly work with them again. Highly recommend!

Introducing Real-Time Captioning:
Equal Access for All
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Inclusive Communication Services is proud to offer real-time captioning services that provide live, word-for-word transcriptions of audio content, including spoken language and environmental sounds and information. Our goal is to ensure equal access and inclusion for individuals with hearing loss, including the Deaf, hard-of-hearing, and late deafened. With our human captioning services, we guarantee accuracy and detailed transcriptions that encompass nonverbal communication and environmental sounds.

Introducing Real-Time Captioning: Equal Access for All

Real-time captioning is a powerful tool that promotes equal access and inclusion in both in-person and online events. By providing live captions, we ensure that individuals with hearing loss can fully participate and engage in various settings. Our dedicated captioners meticulously transcribe the audio content, enabling seamless comprehension and participation for those with hearing loss.

Serving Diverse Industries and Sectors

Our real-time captioning services cater to a wide range of clients across various industries and sectors.

Whether you are a corporation, government entity, educational institution, or part of the arts and entertainment industry, our services are tailored to meet your needs.

Real-time captioning is a valuable accommodation for performances, conferences, conventions, meetings, webinars, classes, community groups, panels, and forums.

Customizable Experience of Open Captions and Closed Captions

Real-time professional captioning services are available for both open-captioning and closed-captioning to cater to a variety of diverse accessibility needs. Our live captioning services encompass both options, ensuring that everyone can access and engage with your content seamlessly.
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Open-captioning involves displaying the captions directly on a screen or video for all viewers to see, providing a universal and inclusive experience.
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Closed-captioning allows viewers to choose whether to display the captions, offering a customizable experience for individuals who prefer or require captioning without affecting the overall viewing experience for others.
Seamless Accessibility Across Platforms

Our live captioning services are compatible with a wide range of online meeting platforms, ensuring seamless accessibility regardless of the platform you choose. Whether you’re hosting your event on Zoom, Teams, Meet, Webex, GoToMeeting, Skype, or require an external solution like StreamText, our captioning experts are ready to provide real-time closed-captions and open-captions to make your virtual gatherings fully inclusive and accessible.

Live Captioning Services We Provide

CART
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CART captioning service produces a word-for-word transcription of all auditory information in real-time for any event or conference.
Typewell
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TypeWell speech-to-text captioning synthesizes the essence of all communication in real-time to ensure your participants’ synonymous understanding.
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Highly Qualified Captioning Providers

At ICS, we prioritize the qualifications and expertise of our captioning providers. Our team undergoes extensive training, practicums, and certification exams to ensure they possess the necessary skills to deliver accurate and efficient Communication Access Real-Time Translation (CART) and TypeWell captioning services. With their expertise, we guarantee that your audio content will be transcribed with precision and professionalism.

Flexible Solutions for Any Event:

Our skilled captioning providers are well-equipped to deliver real-time, live captioning for a wide range of events and occasions.

From conferences and conventions to business meetings and webinars, we ensure that every participant can fully engage with the content through accurate and timely captions.

Our live captioning for events also extends to theatrical performances, religious services, press conferences, educational seminars, medical appointments, job interviews, and more.

Whether it’s a small-scale gathering or a large-scale event, our flexible solutions cater to your specific requirements.

With our expertise in both in-person and virtual settings, we seamlessly integrate real-time captions to enhance accessibility and create an inclusive experience for all attendees.

Request process

Effortless Service Requests

Requesting real-time captioning services from ICS is simple and convenient. You can reach out to us via email at requests@inclusiveasl.com, call us at (347) 927-5770, or use the service request form on our website. For corporate, government, educational, and medical clients seeking a reliable accessibility partner, we offer access to our scheduling portal, where you can manage your service requests with ease.

State-of-the-Art Transcription Technology:

Our real-time captioning process utilizes specialized transcription equipment, abbreviation systems, and cutting-edge caption display technology. This ensures that our captions are displayed promptly and accurately, providing a seamless experience for both the speaker and the audience.

Trusted by Satisfied Clients:

With over 100 five-star reviews on Google, ICS has earned the trust and satisfaction of our clients. Their positive feedback reflects our commitment to delivering high-quality real-time captioning services and ensuring an inclusive experience for all participants.
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Multilingual Real-Time Captioning

In addition to English, we offer real-time captioning services in over 40 languages. Our software is capable of translating content from English to various foreign languages, including Spanish, French, Mandarin, and more. This allows us to serve diverse linguistic communities and break down language barriers.

Privacy and Security Compliance:

At ICS, we prioritize the privacy and security of your information. We adhere to HIPAA best practices and operate on a “minimal disclosure standard,” sharing only the necessary information required for the effective performance of our services.

Affordable Solutions for Quality Services:

At ICS, we believe that accessibility services should be affordable without compromising on quality. We offer customizable rate structures to accommodate a variety of budgets. We encourage you to request our services as early as possible to secure the best rates, as last-minute and urgent requests may incur additional fees and charges.

Additional Accessibility Services

In addition to real-time captioning, ICS offers a range of other accessibility services for individuals with hearing loss. This includes video captions, multilingual subtitling, live sign language interpretation, and post-production sign language translation of video content. We strive to provide holistic accessibility solutions to meet the diverse needs of our clients.

Partner with ICS for Unmatched Real-Time Captioning Services

When it comes to real-time captioning services, Inclusive Communication Services is your trusted partner to ensure equal-access and accuracy for your audience.

Our commitment to quality, customer focus, and dedication to inclusion define our signature “inclusive experience.”

Contact us today and experience the ICS can make for your accessibility initiatives. Let us help you create an inclusive and accessible environment for all.

Need a professional sign language interpreter, caption provider, or media translator?

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