Real-time Live Captioning Services for the Deaf, Hard-of-Hearing, and Late Deafened

Accurate, human-transcribed CART and TypeWell captioning services for in-person and online events, meetings and appointments.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.7
Based on 199 Reviews
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Patrick McMullen
August 7, 2025

Inclusive Communication Services did an amazing job at Cannes Lions Festival for me and my team. They treated us with so much kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal. I got all the information I needed, didn’t feel left out, and could actually enjoy the event without stressing. The team and interpreters were fun, friendly, and just really awesome to work with. Big thanks to all of them

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Fantastic first ASL interpretation experience

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Eduardo
August 3, 2025

⭐⭐⭐⭐⭐ Outstanding interpreter!** provided excellent service—accurate, professional, and easy to work with. Highly recommend for anyone needing top-quality interpretation. Will hire again!

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Steven Verdile
July 31, 2025

ICS provided top-quality ASL interpretation for our virtual and in-person comedy shows! Highly recommend working with them!

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Danielle DeMatteo
July 30, 2025

We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.

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Frank Starling
July 2, 2025

Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity in France. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care. That’s what true inclusion feels like.

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Deb Brown
June 20, 2025

ICS has a wonderful coordinator by the name of Aitana. She recently coordinated a team of captioners to close caption the Cannes Lions International Festival 2025, festival/conference Aitana made sure that accessibility/CART was the the forefront and knew what her team needed every session to do their best. Hooray for Aitana! Great job!

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Marylou Askin
June 20, 2025

Aitana's communication skills are wonderful as she kept in touch with the CART providers and responded to questions promptly. She organized schedules and helped with technical/audio issues. This took her quick-thinking and problem-solving skills to resolve. Aitana is great to work with!

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Genie
June 20, 2025

Inclusive Communications Services did an AMAZING job at Cannes Lions! Fabulous work.

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Heather Schmerman
June 20, 2025

I love to see a Deaf interpreter on the stage at conferences! What an amazing experience for me! They are so supportive of the Deaf community, theatres, conferences, and more!

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Sthephanny M
June 19, 2025

Love interpreting conferences with this agency.

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Laurent Marty
June 18, 2025

Great to see you guys at Cannes , you are awesome !!

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ICS is perfect for our event! This is the second year we have hired ICS to interpret the main stage of our Pocono Pride Festival. They were incredibly easy to work with, we discussed ways to improve from last year, and they even sent a report on how we can improve again for next year! With hours of diverse entertainment, bands, drag shows, group performances, and announcements, ICS was ready to spread the word! ICS is professional, flexible, courteous, thorough, and incredibly friendly. We cant wait to work together for next year!

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Hannah Guttman
June 1, 2025

thank you for being here ❤️‍🔥❤️‍🔥

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Jodi Milter
June 1, 2025

Amazing!

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Malani Terry
June 1, 2025
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Lisa Massa
June 1, 2025
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Ericka Nuñez
June 1, 2025

Amazing seeing interpreters at pride!

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Ann Marie Gayz
June 1, 2025

It was so nice to see ASL interpreting at Pocono Pride during the performances. It made it inclusive for everyone to enjoy the entertainment.

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Nailah
June 1, 2025

LOVED SEEING INTERPRETERS AT PRIDE !!!

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Anthony Vargas
June 1, 2025

Such great energy! Very informative group

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Wonderful, informative people.

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Kristin Sweeting
June 1, 2025

Keep doing what you're doing. Hopefully good things an you keep moving out there an helping the community. 👏👏 Stopped an seen you at pride

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Meghan F
June 1, 2025
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Amazing and so friendly.

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Kichelle Petrella
June 1, 2025

Amazing and sweet

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Josephine Batzel
June 1, 2025

Great experience it was very fun and enjoyable!

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Sophia Casabonne
May 27, 2025

My organization had an excellent experience working with Nora from Inclusive Communication Services. Nora was diligent, kind, and always prompt at responding to any questions we had. I would recommend Inclusive Communication Services to anyone!

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Sid Burgos
May 14, 2025

It was a great experience working with the team. Noel was able to accommodate a last minute request. Dani our interpreter was such a delight to have at our event. She was proactive and supportive to our team. ICS will be my first call for any ASL interpreter needs!!

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Jadzia Padilla
May 4, 2025

ICS was so great and helpful! We wanted to include an ASL interpreted show for a play we were performing as part of the NYC Fringe Festival, and ICS was willing to give us a discount in order to work with our budget (and thats considering the fact that they're already pretty affordable compared to the standard interpreting prices). The Interpretors were very friendly and did a great job. They were very understanding when we had technical issues and short turn around during show prep times, were able to accommodate us in having an interpretor who understood some Spanish phrases (one character had minor Spanish incorporated into their lines), and were very supportive of our show in general. I hadn't had the chance to work with interpretors before, and it was just a supportive experience. Can't recommend working with them enough ❤️

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Jessica Silver
May 2, 2025

I called ICS with a last-minute request for interpreters for a graduation ceremony taking place the next day. They worked with me after business hours and were able to quickly find me interpreters. The interpreters were prompt, easy to work with, and highly professional. ICS truly saved the day for me, and I highly recommend them for customer-friendly, responsive service!

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Estefanía Fadul
April 22, 2025

We had a wonderful experience working with Shelby and Inclusive Communication Services for a second time for our theatre performances. Just like the first time, Shelby was incredibly communicative and friendly, and helped secure interpreters who were the right fit for the show. The interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

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Christine Yi
April 18, 2025

Inclusive Communication Services were wonderful when I reached out to them. They responded quickly to questions and provided the best services possible. With so many interpreters of spoken language and ASL, they're the best option to anyone who may need interpreting services.

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Lou Hill
March 17, 2025

ICS was amazing, I had the pleasure of emailing with Shelby who was lovely and so responsive. We had Tyler and Anita interpreting for our event, and they were both skilled, kind, and well-versed. ICS offers amazing services. I highly recommend, we will most definitely use them again.

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Aaron Hock
February 22, 2025

We had an exceptional experience working with Inclusive Communication Services on a big event last June. They were generous partners for our benefit fundraiser, with a very clear process for preparing the interpreters with the songs they were interpreting. The staff at ICS along with the interpreters carried themselves with the utmost professionalism, adaptability, and friendliness. We look forward to working with them again! (photos courtesy of Elyssa Maxx Goodman)

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Marc Wright
January 28, 2025

The ICS team provided excellent and dynamic service to our event. Our show combined the poetic rock musical Hair with lively activist speeches. ICS took our event to the next level, and I couldn’t recommend them highly enough!

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Vida Bikales
January 21, 2025

Inclusive Communication Services was a joy to work with. Their communications were informative and timely. Not only do they do important work for the deaf community but they helped our organization expand our patronage to include the deaf community. It is The Barn Players wish to not exclude anyone from the magic of live theatre. Inclusive Communication Services made that happen.

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Regina F
January 13, 2025

ICS has been an amazing partner for the past several years. Most recently, they provided onsite ASL services for the New Year's Eve Ball Drop in Times Square as well as on our free livestream. They also provided ASL services for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

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Anna Ali
January 11, 2025

I love my sweatshirt from ICS and I especially love that their swag shop proceeds support their work with nonprofits! Win win!

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Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

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David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

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NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

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Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

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Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

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Bea Mienik
October 20, 2024
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So great to see deaf services and community at new york comic con!

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Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

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Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

Introducing Real-Time Captioning:
Equal Access for All
Captioning-Website
Inclusive Communication Services is proud to offer real-time captioning services that provide live, word-for-word transcriptions of audio content, including spoken language and environmental sounds and information. Our goal is to ensure equal access and inclusion for individuals with hearing loss, including the Deaf, hard-of-hearing, and late deafened. With our human captioning services, we guarantee accuracy and detailed transcriptions that encompass nonverbal communication and environmental sounds.

Introducing Real-Time Captioning: Equal Access for All

Real-time captioning is a powerful tool that promotes equal access and inclusion in both in-person and online events. By providing live captions, we ensure that individuals with hearing loss can fully participate and engage in various settings. Our dedicated captioners meticulously transcribe the audio content, enabling seamless comprehension and participation for those with hearing loss.

Serving Diverse Industries and Sectors

Our real-time captioning services cater to a wide range of clients across various industries and sectors.

Whether you are a corporation, government entity, educational institution, or part of the arts and entertainment industry, our services are tailored to meet your needs.

Real-time captioning is a valuable accommodation for performances, conferences, conventions, meetings, webinars, classes, community groups, panels, and forums.

Customizable Experience of Open Captions and Closed Captions

Real-time professional captioning services are available for both open-captioning and closed-captioning to cater to a variety of diverse accessibility needs. Our live captioning services encompass both options, ensuring that everyone can access and engage with your content seamlessly.
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Open-captioning involves displaying the captions directly on a screen or video for all viewers to see, providing a universal and inclusive experience.
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Closed-captioning allows viewers to choose whether to display the captions, offering a customizable experience for individuals who prefer or require captioning without affecting the overall viewing experience for others.
Seamless Accessibility Across Platforms

Our live captioning services are compatible with a wide range of online meeting platforms, ensuring seamless accessibility regardless of the platform you choose. Whether you’re hosting your event on Zoom, Teams, Meet, Webex, GoToMeeting, Skype, or require an external solution like StreamText, our captioning experts are ready to provide real-time closed-captions and open-captions to make your virtual gatherings fully inclusive and accessible.

Live Captioning Services We Provide

CART
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CART captioning service produces a word-for-word transcription of all auditory information in real-time for any event or conference.
Typewell
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TypeWell speech-to-text captioning synthesizes the essence of all communication in real-time to ensure your participants’ synonymous understanding.
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Highly Qualified Captioning Providers

At ICS, we prioritize the qualifications and expertise of our captioning providers. Our team undergoes extensive training, practicums, and certification exams to ensure they possess the necessary skills to deliver accurate and efficient Communication Access Real-Time Translation (CART) and TypeWell captioning services. With their expertise, we guarantee that your audio content will be transcribed with precision and professionalism.

Flexible Solutions for Any Event:

Our skilled captioning providers are well-equipped to deliver real-time, live captioning for a wide range of events and occasions.

From conferences and conventions to business meetings and webinars, we ensure that every participant can fully engage with the content through accurate and timely captions.

Our live captioning for events also extends to theatrical performances, religious services, press conferences, educational seminars, medical appointments, job interviews, and more.

Whether it’s a small-scale gathering or a large-scale event, our flexible solutions cater to your specific requirements.

With our expertise in both in-person and virtual settings, we seamlessly integrate real-time captions to enhance accessibility and create an inclusive experience for all attendees.

Request process

Effortless Service Requests

Requesting real-time captioning services from ICS is simple and convenient. You can reach out to us via email at requests@inclusiveasl.com, call us at (347) 927-5770, or use the service request form on our website. For corporate, government, educational, and medical clients seeking a reliable accessibility partner, we offer access to our scheduling portal, where you can manage your service requests with ease.

State-of-the-Art Transcription Technology:

Our real-time captioning process utilizes specialized transcription equipment, abbreviation systems, and cutting-edge caption display technology. This ensures that our captions are displayed promptly and accurately, providing a seamless experience for both the speaker and the audience.

Trusted by Satisfied Clients:

With over 100 five-star reviews on Google, ICS has earned the trust and satisfaction of our clients. Their positive feedback reflects our commitment to delivering high-quality real-time captioning services and ensuring an inclusive experience for all participants.
wide sign language coverage

Multilingual Real-Time Captioning

In addition to English, we offer real-time captioning services in over 40 languages. Our software is capable of translating content from English to various foreign languages, including Spanish, French, Mandarin, and more. This allows us to serve diverse linguistic communities and break down language barriers.

Privacy and Security Compliance:

At ICS, we prioritize the privacy and security of your information. We adhere to HIPAA best practices and operate on a “minimal disclosure standard,” sharing only the necessary information required for the effective performance of our services.

Affordable Solutions for Quality Services:

At ICS, we believe that accessibility services should be affordable without compromising on quality. We offer customizable rate structures to accommodate a variety of budgets. We encourage you to request our services as early as possible to secure the best rates, as last-minute and urgent requests may incur additional fees and charges.

Additional Accessibility Services

In addition to real-time captioning, ICS offers a range of other accessibility services for individuals with hearing loss. This includes video captions, multilingual subtitling, live sign language interpretation, and post-production sign language translation of video content. We strive to provide holistic accessibility solutions to meet the diverse needs of our clients.

Partner with ICS for Unmatched Real-Time Captioning Services

When it comes to real-time captioning services, Inclusive Communication Services is your trusted partner to ensure equal-access and accuracy for your audience.

Our commitment to quality, customer focus, and dedication to inclusion define our signature “inclusive experience.”

Contact us today and experience the ICS can make for your accessibility initiatives. Let us help you create an inclusive and accessible environment for all.

Need a professional sign language interpreter, caption provider, or media translator?

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