Spoken Language Interpreting Services for the Limited English Proficient and Non-English Speaking

Bridging Languages, Empowering Communication: Unleash the Power of Spoken Language Interpreting Services with Inclusive Communication Services

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.7
Based on 168 Reviews
google
Lou Hill
March 17, 2025

ICS was amazing, I had the pleasure of emailing with Shelby who was lovely and so responsive. We had Tyler and Anita interpreting for our event, and they were both skilled, kind, and well-versed. ICS offers amazing services. I highly recommend, we will most definitely use them again.

google
Aaron Hock
February 22, 2025

We had an exceptional experience working with Inclusive Communication Services on a big event last June. They were generous partners for our benefit fundraiser, with a very clear process for preparing the interpreters with the songs they were interpreting. The staff at ICS along with the interpreters carried themselves with the utmost professionalism, adaptability, and friendliness. We look forward to working with them again! (photos courtesy of Elyssa Maxx Goodman)

google
Marc Wright
January 28, 2025

The ICS team provided excellent and dynamic service to our event. Our show combined the poetic rock musical Hair with lively activist speeches. ICS took our event to the next level, and I couldn’t recommend them highly enough!

google
Vida Bikales
January 21, 2025

Inclusive Communication Services was a joy to work with. Their communications were informative and timely. Not only do they do important work for the deaf community but they helped our organization expand our patronage to include the deaf community. It is The Barn Players wish to not exclude anyone from the magic of live theatre. Inclusive Communication Services made that happen.

google
Regina F
January 13, 2025

ICS has been an amazing partner for the past several years. Most recently, they provided onsite ASL services for the New Year's Eve Ball Drop in Times Square as well as on our free livestream. They also provided ASL services for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

google
Anna Ali
January 11, 2025

I love my sweatshirt from ICS and I especially love that their swag shop proceeds support their work with nonprofits! Win win!

google
Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

google
David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

google
NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

google
Heather Schmerman
November 3, 2024

What a wonderful service! They are so supportive of the Deaf community and theatre too!

google
Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

google
Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

google
Bea Mienik
October 20, 2024
google

So great to see deaf services and community at new york comic con!

google
Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

google
Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

google
Connor Giannetto
October 18, 2024

Awsome people i learned so much

google
Alicia Melendez
October 18, 2024

I learned so much at this event and look forward to sharing what I learned.

google
Lis Eve
October 18, 2024
google
Lampra Jones
October 18, 2024

Amazing time and experience. Can’t wait for next year.

google
Mary Laborde
October 18, 2024
google
Simprilliant
October 18, 2024
google
Valery Caputi Lopez
October 18, 2024
google
Tabi Oliver
October 18, 2024

Super nice people, very friendly!

google
david oliver
October 18, 2024

Great Photo Booth! We love it!

google
Ellie
October 18, 2024

Fun!

trustpilot
Cara Reichel
October 18, 2024

Flexible and Responsive!

We had a very positive experience working with Inclusive Communication Services. They were flexible and responsive to our needs for our annual fundraising Gala, which was a musical theater program featuring both speeches and song lyrics. The interpreters they provided were wonderful and added so much to our special event : )

google
Jay lee
October 17, 2024
google
Gina Goodwoman
October 17, 2024
google
Brooke Bogart
October 17, 2024
google
Candace Bravo
October 16, 2024

Working with ICS was a pleasure from start to finish. They responded quickly to my inquiry and were able to provide a competent interpreter for a major charity event. The interpreter arrived on time and was prepared for the job, which was executed in excellence.

google
Mikahla Coulter
October 11, 2024

This internship was a great experience! I especially loved that my program was led by a Deaf coordinator, who worked hard to make sure my time at this agency was great. The interpreters that I worked with were happy to work with me, as well as provided constructive feedback for me as someone who is just beginning in this industry.

google
Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

google
Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

google
Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

trustpilot
Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

google
Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

trustpilot
Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

google
Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

google
Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

google
Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

google
Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

google
Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!

google
Kaitlyn Ryan
August 7, 2024

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

google
Susan Kahan
July 22, 2024

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

google

ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

trustpilot
Erik Diemer
June 20, 2024

ICS adds value to your event!

We booked ICS for our community Pride Festival. The ICS team was incredibly professional and knowledgeable, very flexible and easy to work with. The interpreters had fantastic energy and were a delight to watch perform! We absolutely plan to have them back next year and hopefully all the years to follow. ICS is a must have addition to your community event. ICS was without a doubt the right team for the job!

google
Erik Diemer
June 20, 2024

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

trustpilot
Taryn Sacramone
June 18, 2024

A celebration for all!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend!

google
Taryn Sacramone
June 18, 2024

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

Spoken Language Interpreting Services:
Breaking Barriers, Connecting Cultures

Welcome to Inclusive Communication Services (ICS), where we offer exceptional spoken language interpreting services tailored to meet the diverse communication needs of our clients. Our commitment to the “inclusive experience” sets us apart from other interpreting companies. Instead of simply assigning any available interpreter, we take the time to understand the specific requirements of each service request. ICS is committed to referring the most qualified interpreter with subject matter expertise and the ability to accommodate unique communication needs.

Promoting Equal Access and Inclusion

At ICS, our mission is to improve equal access and foster inclusion in the communities we serve. We believe that a universal design and approach to events and media content are essential for creating a culture of inclusion. With our spoken language interpreting services, we provide affordable, reliable, and consumer-focused accessibility solutions for individuals who are Deaf, DeafBlind, Blind, and Non-English speaking.

Comprehensive Spoken Language Interpreting Services

Real-time professional captioning services are available for both open-captioning and closed-captioning to cater to a variety of diverse accessibility needs. Our live captioning services encompass both options, ensuring that everyone can access and engage with your content seamlessly.

Spoken Language Menu

Our spoken language interpreters are available in a variety of languages
and subject matter expertise, including:

Most Popular
Albanian
Amharic
Arabic
Armenian
Assamese
Bengali
Bulgarian
Catalan
Croatian
Czech
Dari
Danish
Dutch
English
Estonian
Farsi (Persian)
Finnish
Filipino (Tagalog)
French
Georgian
German
Greek
Gujarati
Haitian Creole
Hausa
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Kannada
Kazakh
Korean
Kurdish
Latvian
Lithuanian
Malay
Malayalam
Mandarin Chinese
Marathi
Norwegian
Oriya
Pashto
Polish
Portuguese
Punjabi
Romanian
Russian
Serbian
Slovak
Slovenian
Somali
Spanish
Swahili
Swedish
Tajik
Tamil
Telugu
Thai
Turkish
Ukrainian
Urdu
Uzbek
Vietnamese
Wolof
Xhosa
Yoruba
Zulu

Qualified and Certified Interpreters

At ICS, we pride ourselves on the expertise and qualifications of our interpreters. All our interpreters undergo a rigorous interview and screening process to ensure their qualifications and the best placement for work. With a diverse roster of interpreters, we cover over 200 languages, including English, Spanish, Mandarin Chinese, Arabic, French, Russian, German, and many more.

Our interpreters hold various certifications, such as Conference Interpreter Certifications, National Certifications, Community and Medical Interpreting Certifications, Legal Interpreting Certifications, and Regional and Local Certifications. This ensures that you receive professional interpreting services from experts who understand the nuances of different languages and industries.

Certification List

Some of the certifications which our professional interpreters posses include:

  • Conference Interpreter Certifications:
    • United Nations Interpreter Test (UN INT)
    • European Union (EU) Accreditation for Conference Interpreters
  • National Certifications:
    • American Translators Association (ATA) Certification
    • Chartered Institute of Linguists (CIOL) Diploma in Public Service Interpreting (DPSI)
    • National Association of Judiciary Interpreters and Translators (NAJIT) Certification
    • Canadian Translators, Terminologists, and Interpreters Council (CTTIC) Certification
  • Community and Medical Interpreting Certifications:
    • Certification Commission for Healthcare Interpreters (CCHI) Certification
    • National Board of Certification for Medical Interpreters (NBCMI) Certification
    • Bridging the Gap (BTG) Certification
  • Legal Interpreting Certifications:
    • Certified Court Interpreter (CCI) – California
    • Certified Legal Interpreter (CLI) – New York
    • Federally Certified Court Interpreter – United States
  • Regional and Local Certifications:
    • Diploma in Public Service Interpreting (DPSI) – United Kingdom
    • Sworn Translator and Interpreter Certification – Various countries

Effortless Service
Requests

Requesting our spoken language interpreting services is simple and convenient. You can reach out to us by emailing requests@inclusiveasl.com, calling (347) 927-5770, or using the service request form on our website. For corporate, government, educational, and medical clients seeking a reliable accessibility industry partner, we offer access to our scheduling portal, granting you a personal account for streamlined management of your service requests.

Understanding Spoken Language
Interpreting Services

Consecutive Interpretation (CI)

The go-to mode of interpretation, perfect for precise communication when details really matter! The structure of a meeting involving Consecutive Interpreting is as follows: first the speaker speaks, then the interpreter, and then the speaker again. This pattern repeats throughout the length of the session. Consecutive interpreters often interpret at regular intervals of 2-5 minutes, but may also speak after each speaker is done in more conversational settings.

Consecutive Interpretation
is ideal for:

  • Small-sized meetings such as negotiations and interviews.
  • Meetings with natural pauses that encourage group discussions.
  • Exchanges of highly technical information.
  • Situations where two languages are being spoken.
  • No specialist or complex equipment required.

Consecutive Interpretation
best practices:

  • Schedule extra time in your meeting to accommodate the interpreter.
  • Allow all attendees to know ahead of time that an interpreter will be present.
  • Plan for pauses when creating meeting presentations and agendas.
  • Minimum session length is two hours.

Consecutive Interpretation is
not recommended for:

  • Large-sized meetings such as conferences and seminars.
  • Situations where more than two languages are being spoken.

Simultaneous Interpretation:

Simultaneous interpreting occurs at the same time as speech. Interpreters rapidly process information to make instantaneous decisions about what was said. A well-known example of simultaneous interpreting in action is the United Nations.

Simultaneous Interpretation
is ideal for:

  • Large meetings, conferences, seminars, and other large multilingual gatherings.
  • Environments where one person is presenting information to an audience.
  • Situations where two or more languages are being spoken.

Simultaneous Interpretation
best practices:

  • Understand interpreters work in teams and switch off at regular intervals.
  • Allow all presenters to know ahead of time that a simultaneous interpreter will be present.
  • Minimum session length is two hours.

Simultaneous Interpretation
is not recommended for:

  • Situations requiring space for injecting clarification or questions.
  • Environments involving conversational turn-taking or discussion.

Virtual Remote Interpretation (VRI)

Post pandemic, virtual remote interpreting (VRI) remains one of the preferred methods of using an interpreter. Our interpreters acquired the expertise and experience to ensure video remote interpreting is as smooth and seamless as its in-person counterpart. Most, if not all, remote interpreting is done using the consecutive mode. One advantage that VRI offers is that the talent pool of qualified interpreters becomes wider than ever, allowing one to utilize the best of the best.

Virtual Remote Interpretation
is ideal for:

  • Remote work settings online and over-the-phone (OPI).
  • General medical and legal appointments.
  • One-on-one or smaller group meetings.
  • Situations requiring flexibility, urgency, and affordability.

Virtual Remote Interpretation
best practices:

  • Schedule extra time in your meeting to accommodate the interpreter.
  • Brief the interpreter on the topic to be discussed to help provide more context.
  • Plan for pauses when creating meeting presentations and agendas.

Virtual Remote Interpretation
is not recommended for:

  • Large group meetings.
  • High risk medical and mental health settings.

Client Satisfaction and Privacy

At ICS, we prioritize client satisfaction, as evidenced by our numerous 5-star reviews on Google. We also follow HIPAA best practices to safeguard personal information, operating under the “minimal disclosure standard” to ensure that only the necessary information is shared for the effective performance of our services.

Affordable Solutions for Quality Services

We understand the importance of affordability without compromising quality. That’s why ICS offers customizable rate structures to accommodate various budgets. However, please note that last-minute and urgent service requests may incur additional fees and charges. We encourage you to request our services as soon as possible to secure the best rates and ensure seamless communication for your events and meetings.

Partner with ICS for Unmatched
Real-Time Captioning Services

When it comes to real-time captioning services, Inclusive Communication Services is your trusted partner to ensure equal-access and accuracy for your audience.

Our commitment to quality, customer focus, and dedication to inclusion define our signature “inclusive experience.”

Contact us today and experience the ICS can make for your accessibility initiatives. Let us help you create an inclusive and accessible environment for all.

Need a professional sign language interpreter, caption provider, or media translator?

Making ADA accommodations simple and inclusive!

We are here to help you!