Spoken Language Interpreting Services for the Limited English Proficient and Non-English Speaking
What Our Customers are Saying...
Check out what our New York sign language and caption customers are saying about the inclusive experience!
Overall Rating
I recently worked on a few projects with Inclusive Communication Services as an interpreter, and it was truly a pleasure to work with Aitana. Her professionalism and kindness made a meaningful difference in my preparation for each assignment. Having a real person on the other side gave me the confidence that I needed, professionally and personally.
AADMD
We have loved working with ICS and apprecaite their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year!" The services have been game changing for what we are able to provide. Highly recommend.
We have loved working with ICS and appreciate their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year! Their services have allowed us to provide truly accessible services and opportunities.
ICS was wonderful! They provided feedback and support throughout the entire process, including sending interpreters prior to our ASL interpreted show. They also generously provided their expertise on all technical needs for the interpreters, including, lighting, placement, and script translation. I give them my highest recommendation for your ASL translation needs for your show!
Our company has been using Inclusive Communication Services for years at our annual conference. The team makes everything so easy for us. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer. They are experts at making special events accessible, and we are so grateful for their guidance and partnership! We will be calling them back for all our future needs!
Playing Dungeons & Dragons with ICS at the New York Comic Con was terrific. Accessible gaming with ICS really is a game changer! It was amazing to see the spirit, skill, and kindness of the staff while participating in a game where everyone was included thanks to the ICS interpreters, captioner and audio describer.
Very friendly, patient people pulling out all the stops to take care of those that need their help.
They provide an incredible service that helps serve our comic con guests who require accessibility assistance. Each member we spoke with was patient, empathetic, and supportive. We love their dedication towards making these large experiences possible for everyone to enjoy!
I had a great time! Really cool to have the inclusion and le more about asl as i played dnd
I enjoyed learning to play dnd at ICS’s booth at New York Comic Con. As a player, it was neat to experience different perspectives of Deaf and Blind players and DMs. ICS provided ASL interpreters, Audio Description and Captioing services, so I was able to fully participate with new friends as I am learning ASL. It was so much fun!
Wonderful interpretations, and had a wonderful chat with the individuals holding the NYCC ASL/inclusive D&D Oneshot about their other services and how they work ✨️
They are great! So helpful and inclusive. Had a wonderful time and felt so welcomed by everyone I met.
Visited the booth at New York Comic Con and got to learn about some inclusive resources and cultural experiences, especially about supports and accessibility for Deaf and HoH folks.
We signed together!!!!! I haven’t signed in years but that was so cool to bring that back to the front of my mind
Despite being in a noisy room, it didn't dampen the sense of communityness ICS brought together at the small booth area at NY Comic Con. I enjoyed some good vibe with their interpreters and fellow attendees
It was a wonderful way of connecting to other fans and geeks like me, who understand my struggles and help me to understand others’ better. Everyone running the booth was friendly and helpful and put me at ease as I can be shy at first.
I had a great experience watching Murder on the Links at Two River Theater in New Jersey! The ASL interpretation, provided by Inclusive Communication Services, was fantastic. The two interpreters were energetic, clear, and worked beautifully as a team. Their placement in front of the stage made it easy to follow both the performance and the signing. I’m so grateful for accessible theater and inclusive experience — I’ll definitely recommend Inclusive Communication Services for future events!
I’m a Deaf Performer. The interpreter was able to meet with me ahead of time and accommodate my needs.
Great service, super professional and trustworthy interpreters. Thank you!
We needed a somewhat last minute ASL translator and were impressed by the speed, service and professionalism of ICS. Our translator was excellent and connected well with everyone on site. Will use them again and highly recommend.
I cannot speak highly enough about Inclusive Communication Services and their exceptional work! I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. If you’re planning conferences or in need of a professional sign language accessibility partner, ICS is the answer. A true joy to partner with them. Shelby and her team set the standard for professionalism, coordination, and accessibility.
Excellent company to work with! The assignments are always well planned and coordinated. It’s always a a pleasure working with their attentive and caring team.
Inclusive Communication Services did an amazing job at Cannes Lions Festival for me and my team. They treated us with so much kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal. I got all the information I needed, didn’t feel left out, and could actually enjoy the event without stressing. The team and interpreters were fun, friendly, and just really awesome to work with. Big thanks to all of them
Fantastic first ASL interpretation experience
Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.
Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.
⭐⭐⭐⭐⭐ Outstanding interpreter!** provided excellent service—accurate, professional, and easy to work with. Highly recommend for anyone needing top-quality interpretation. Will hire again!
ICS provided top-quality ASL interpretation for our virtual and in-person comedy shows! Highly recommend working with them!
We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.
Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity in France. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care. That’s what true inclusion feels like.
ICS has a wonderful coordinator by the name of Aitana. She recently coordinated a team of captioners to close caption the Cannes Lions International Festival 2025, festival/conference Aitana made sure that accessibility/CART was the the forefront and knew what her team needed every session to do their best. Hooray for Aitana! Great job!
Aitana's communication skills are wonderful as she kept in touch with the CART providers and responded to questions promptly. She organized schedules and helped with technical/audio issues. This took her quick-thinking and problem-solving skills to resolve. Aitana is great to work with!
Inclusive Communications Services did an AMAZING job at Cannes Lions! Fabulous work.
I love to see a Deaf interpreter on the stage at conferences! What an amazing experience for me! They are so supportive of the Deaf community, theatres, conferences, and more!
ICS is perfect for our event! This is the second year we have hired ICS to interpret the main stage of our Pocono Pride Festival. They were incredibly easy to work with, we discussed ways to improve from last year, and they even sent a report on how we can improve again for next year! With hours of diverse entertainment, bands, drag shows, group performances, and announcements, ICS was ready to spread the word! ICS is professional, flexible, courteous, thorough, and incredibly friendly. We cant wait to work together for next year!
Spoken Language Interpreting Services:
Breaking Barriers, Connecting Cultures
Welcome to Inclusive Communication Services (ICS), where we offer exceptional spoken language interpreting services tailored to meet the diverse communication needs of our clients. Our commitment to the “inclusive experience” sets us apart from other interpreting companies. Instead of simply assigning any available interpreter, we take the time to understand the specific requirements of each service request. ICS is committed to referring the most qualified interpreter with subject matter expertise and the ability to accommodate unique communication needs.
Promoting Equal Access and Inclusion
Comprehensive Spoken Language Interpreting Services
Spoken Language Menu
Our spoken language interpreters are available in a variety of languages
and subject matter expertise, including:
Qualified and Certified Interpreters
At ICS, we pride ourselves on the expertise and qualifications of our interpreters. All our interpreters undergo a rigorous interview and screening process to ensure their qualifications and the best placement for work. With a diverse roster of interpreters, we cover over 200 languages, including English, Spanish, Mandarin Chinese, Arabic, French, Russian, German, and many more.
Our interpreters hold various certifications, such as Conference Interpreter Certifications, National Certifications, Community and Medical Interpreting Certifications, Legal Interpreting Certifications, and Regional and Local Certifications. This ensures that you receive professional interpreting services from experts who understand the nuances of different languages and industries.
Certification List
Some of the certifications which our professional interpreters posses include:
- Conference Interpreter Certifications:
- United Nations Interpreter Test (UN INT)
- European Union (EU) Accreditation for Conference Interpreters
- National Certifications:
- American Translators Association (ATA) Certification
- Chartered Institute of Linguists (CIOL) Diploma in Public Service Interpreting (DPSI)
- National Association of Judiciary Interpreters and Translators (NAJIT) Certification
- Canadian Translators, Terminologists, and Interpreters Council (CTTIC) Certification
- Community and Medical Interpreting Certifications:
- Certification Commission for Healthcare Interpreters (CCHI) Certification
- National Board of Certification for Medical Interpreters (NBCMI) Certification
- Bridging the Gap (BTG) Certification
- Legal Interpreting Certifications:
- Certified Court Interpreter (CCI) – California
- Certified Legal Interpreter (CLI) – New York
- Federally Certified Court Interpreter – United States
- Regional and Local Certifications:
- Diploma in Public Service Interpreting (DPSI) – United Kingdom
- Sworn Translator and Interpreter Certification – Various countries
Industries We Serve
with Quality Spoken Language Interpreting Services
Effortless Service
Requests
Requesting our spoken language interpreting services is simple and convenient. You can reach out to us by emailing requests@inclusiveasl.com, calling (347) 927-5770, or using the service request form on our website. For corporate, government, educational, and medical clients seeking a reliable accessibility industry partner, we offer access to our scheduling portal, granting you a personal account for streamlined management of your service requests.
Understanding Spoken Language
Interpreting Services
Consecutive Interpretation (CI)
Consecutive Interpretation
is ideal for:
- Small-sized meetings such as negotiations and interviews.
- Meetings with natural pauses that encourage group discussions.
- Exchanges of highly technical information.
- Situations where two languages are being spoken.
- No specialist or complex equipment required.
Consecutive Interpretation
best practices:
- Schedule extra time in your meeting to accommodate the interpreter.
- Allow all attendees to know ahead of time that an interpreter will be present.
- Plan for pauses when creating meeting presentations and agendas.
- Minimum session length is two hours.
Consecutive Interpretation is
not recommended for:
- Large-sized meetings such as conferences and seminars.
- Situations where more than two languages are being spoken.
Simultaneous Interpretation:
Simultaneous Interpretation
is ideal for:
- Large meetings, conferences, seminars, and other large multilingual gatherings.
- Environments where one person is presenting information to an audience.
- Situations where two or more languages are being spoken.
Simultaneous Interpretation
best practices:
- Understand interpreters work in teams and switch off at regular intervals.
- Allow all presenters to know ahead of time that a simultaneous interpreter will be present.
- Minimum session length is two hours.
Simultaneous Interpretation
is not recommended for:
- Situations requiring space for injecting clarification or questions.
- Environments involving conversational turn-taking or discussion.
Virtual Remote Interpretation (VRI)
Post pandemic, virtual remote interpreting (VRI) remains one of the preferred methods of using an interpreter. Our interpreters acquired the expertise and experience to ensure video remote interpreting is as smooth and seamless as its in-person counterpart. Most, if not all, remote interpreting is done using the consecutive mode. One advantage that VRI offers is that the talent pool of qualified interpreters becomes wider than ever, allowing one to utilize the best of the best.
Virtual Remote Interpretation
is ideal for:
- Remote work settings online and over-the-phone (OPI).
- General medical and legal appointments.
- One-on-one or smaller group meetings.
- Situations requiring flexibility, urgency, and affordability.
Virtual Remote Interpretation
best practices:
- Schedule extra time in your meeting to accommodate the interpreter.
- Brief the interpreter on the topic to be discussed to help provide more context.
- Plan for pauses when creating meeting presentations and agendas.
Virtual Remote Interpretation
is not recommended for:
- Large group meetings.
- High risk medical and mental health settings.
Client Satisfaction and Privacy
At ICS, we prioritize client satisfaction, as evidenced by our numerous 5-star reviews on Google. We also follow HIPAA best practices to safeguard personal information, operating under the “minimal disclosure standard” to ensure that only the necessary information is shared for the effective performance of our services.
Affordable Solutions for Quality Services
We understand the importance of affordability without compromising quality. That’s why ICS offers customizable rate structures to accommodate various budgets. However, please note that last-minute and urgent service requests may incur additional fees and charges. We encourage you to request our services as soon as possible to secure the best rates and ensure seamless communication for your events and meetings.
Partner with ICS for Unmatched
Real-Time Captioning Services
When it comes to real-time captioning services, Inclusive Communication Services is your trusted partner to ensure equal-access and accuracy for your audience.
Our commitment to quality, customer focus, and dedication to inclusion define our signature “inclusive experience.”
Contact us today and experience the ICS can make for your accessibility initiatives. Let us help you create an inclusive and accessible environment for all.
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