Accessibility Services in Chicago, Illinois

At Inclusive Communication Services (ICS), we are proud to offer our comprehensive accessibility services to the vibrant and diverse city of Chicago, Illinois. With our team of trained accessibility professionals, we ensure that every service we provide meets the needs of our clients and their service consumers. Our mission is to foster equal access and inclusion in the communities we serve, and we are excited to extend our “inclusive experience” to Chicago.

Services We Offer in Chicago

Sign Language Interpreting

Our sign language interpreting services in Chicago are designed to bridge the communication gap for Deaf and hard-of-hearing individuals. Whether you need American Sign Language (ASL) interpretation for medical appointments, business meetings, educational settings, or special events, our skilled interpreters are here to assist.

Spoken Language Interpreting

Chicago is a melting pot of cultures and languages. Our spoken language interpreting services ensure effective communication for non-English speaking individuals. We provide interpretation for over 200 languages, catering to the needs of the city’s diverse population.

Document & Media Translation

Accurate translation of documents and media is crucial for accessibility. Our team offers professional translation services for legal documents, medical records, marketing materials, and more, ensuring that language is never a barrier.

Live Captioning

Live captioning services are essential for making events and broadcasts accessible to all. Our real-time captioning ensures that Deaf and hard-of-hearing individuals can fully participate in conferences, lectures, webinars, and live performances.

Multilingual Subtitles and Voiceover

We provide multilingual subtitles and voiceover services for videos, ensuring that your content is accessible to a global audience. Our services are perfect for educational videos, promotional materials, and live entertainment.

Audio Description

For the blind and visually impaired, audio description services enhance the experience of visual media. We offer detailed and descriptive narration for films, TV shows, theater productions, and more, making visual content accessible to all.

Integrating Our Services into Chicago’s Local Landmarks, Attractions, and Entertainment

Chicago is renowned for its iconic landmarks, world-class attractions, and vibrant entertainment scene. At ICS, we believe in making these experiences accessible to everyone. Our services can be seamlessly integrated into various venues and events across the city.

How to Make Local Landmarks and Attractions Accessible

The Art Institute of Chicago: Our audio description services can enhance the experience for visually impaired visitors by providing detailed descriptions of the museum’s extensive art collection. Additionally, our document and media translation services can ensure that all written materials are accessible to non-English speaking guests.

The Art Institute of Chicago
The Art Institute of Chicago

Navy Pier: Visitors to Navy Pier can fully enjoy the diverse events, performances, and attractions with our sign language interpreting and live captioning services. These services ensure that Deaf and hard-of-hearing individuals can participate in the vibrant activities offered at this popular destination. We also can offer audio description services for visually impaired visitors attending shows and events at the Pier.

Navy Pier Chicago
Navy Pier Chicago

Millennium Park: Our comprehensive range of services, including sign language interpreting, live captioning, audio description, and multilingual subtitles, are available to ensure that everyone can participate in and enjoy Millennium Park’s concerts, public art displays, and other events. By making these experiences accessible, we foster an inclusive environment for all park visitors.

Millennium Park, Chicago, Illinois
Millennium Park, Chicago, Illinois

Entertainment and Events

Chicago Theater: Theater performances at the iconic Chicago Theater can be made accessible to a wider audience through our multilingual subtitles and audio description services. These services ensure that both non-English speaking and visually impaired patrons can fully enjoy the performances. Our live captioning services also provide real-time accessibility for Deaf and hard-of-hearing attendees.

Music Festivals: Chicago’s numerous music festivals throughout the year can be made more inclusive with our sign language interpreting and live captioning services. When properly accommodated, Deaf and hard-of-hearing attendees can enjoy the performances and fully participate in the festival experience. Additionally, our multilingual subtitles and audio description services can ensure that the events are accessible to a diverse audience, including non-English speaking and visually impaired festival-goers.

Sporting Events: Whether it’s a Bulls game at the United Center or a Cubs game at Wrigley Field, our accessibility services enhance the experience for all fans. Our sign language interpreting, live captioning, and audio description services ensure that Deaf, hard-of-hearing, and visually impaired attendees can fully enjoy the excitement of the games. Moreover, our multilingual subtitles can cater to non-English speaking fans, making these sporting events accessible to a broader audience.

Contact Us

If you’re in Chicago and need accessibility services, ICS is here to help. Contact us today to learn more about how we can support your needs and ensure equal access for all.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

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4.7
Based on 167 Reviews
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Woodstove Studios
January 1, 2025

Watching the livestream ASL webcast of the NYC NYE ball drop was incredible! The interpreters brought such upbeat energy. It’s amazing to see an event of this scale prioritize accessibility so the Deaf community can enjoy the experience too. Huge thanks to ICS for making this possible—what a fantastic way to ring in the new year!

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Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

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David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

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NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

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Heather Schmerman
November 3, 2024

What a wonderful service! They are so supportive of the Deaf community and theatre too!

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Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

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Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

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Bea Mienik
October 20, 2024
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So great to see deaf services and community at new york comic con!

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Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

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Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

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Connor Giannetto
October 18, 2024

Awsome people i learned so much

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Alicia Melendez
October 18, 2024

I learned so much at this event and look forward to sharing what I learned.

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Lis Eve
October 18, 2024
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Lampra Jones
October 18, 2024

Amazing time and experience. Can’t wait for next year.

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Mary Laborde
October 18, 2024
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Simprilliant
October 18, 2024
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Valery Caputi Lopez
October 18, 2024
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Tabi Oliver
October 18, 2024

Super nice people, very friendly!

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david oliver
October 18, 2024

Great Photo Booth! We love it!

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Ellie
October 18, 2024

Fun!

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Cara Reichel
October 18, 2024

Flexible and Responsive!

We had a very positive experience working with Inclusive Communication Services. They were flexible and responsive to our needs for our annual fundraising Gala, which was a musical theater program featuring both speeches and song lyrics. The interpreters they provided were wonderful and added so much to our special event : )

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Jay lee
October 17, 2024
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Gina Goodwoman
October 17, 2024
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Brooke Bogart
October 17, 2024
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Candace Bravo
October 16, 2024

Working with ICS was a pleasure from start to finish. They responded quickly to my inquiry and were able to provide a competent interpreter for a major charity event. The interpreter arrived on time and was prepared for the job, which was executed in excellence.

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Mikahla Coulter
October 11, 2024

This internship was a great experience! I especially loved that my program was led by a Deaf coordinator, who worked hard to make sure my time at this agency was great. The interpreters that I worked with were happy to work with me, as well as provided constructive feedback for me as someone who is just beginning in this industry.

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Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

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Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

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Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

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Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

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Benjamin Donnelly
August 14, 2024

Great service and accommodated our short notice request!