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Accessibility Services in Chicago, Illinois

At Inclusive Communication Services (ICS), we are proud to offer our comprehensive accessibility services to the vibrant and diverse city of Chicago, Illinois. With our team of trained accessibility professionals, we ensure that every service we provide meets the needs of our clients and their service consumers. Our mission is to foster equal access and inclusion in the communities we serve, and we are excited to extend our “inclusive experience” to Chicago.

Services We Offer in Chicago

Sign Language Interpreting

Our sign language interpreting services in Chicago are designed to bridge the communication gap for Deaf and hard-of-hearing individuals. Whether you need American Sign Language (ASL) interpretation for medical appointments, business meetings, educational settings, or special events, our skilled interpreters are here to assist.

Spoken Language Interpreting

Chicago is a melting pot of cultures and languages. Our spoken language interpreting services ensure effective communication for non-English speaking individuals. We provide interpretation for over 200 languages, catering to the needs of the city’s diverse population.

Document & Media Translation

Accurate translation of documents and media is crucial for accessibility. Our team offers professional translation services for legal documents, medical records, marketing materials, and more, ensuring that language is never a barrier.

Live Captioning

Live captioning services are essential for making events and broadcasts accessible to all. Our real-time captioning ensures that Deaf and hard-of-hearing individuals can fully participate in conferences, lectures, webinars, and live performances.

Multilingual Subtitles and Voiceover

We provide multilingual subtitles and voiceover services for videos, ensuring that your content is accessible to a global audience. Our services are perfect for educational videos, promotional materials, and live entertainment.

Audio Description

For the blind and visually impaired, audio description services enhance the experience of visual media. We offer detailed and descriptive narration for films, TV shows, theater productions, and more, making visual content accessible to all.

Integrating Our Services into Chicago’s Local Landmarks, Attractions, and Entertainment

Chicago is renowned for its iconic landmarks, world-class attractions, and vibrant entertainment scene. At ICS, we believe in making these experiences accessible to everyone. Our services can be seamlessly integrated into various venues and events across the city.

How to Make Local Landmarks and Attractions Accessible

The Art Institute of Chicago: Our audio description services can enhance the experience for visually impaired visitors by providing detailed descriptions of the museum’s extensive art collection. Additionally, our document and media translation services can ensure that all written materials are accessible to non-English speaking guests.

The Art Institute of Chicago
The Art Institute of Chicago

Navy Pier: Visitors to Navy Pier can fully enjoy the diverse events, performances, and attractions with our sign language interpreting and live captioning services. These services ensure that Deaf and hard-of-hearing individuals can participate in the vibrant activities offered at this popular destination. We also can offer audio description services for visually impaired visitors attending shows and events at the Pier.

Navy Pier Chicago
Navy Pier Chicago

Millennium Park: Our comprehensive range of services, including sign language interpreting, live captioning, audio description, and multilingual subtitles, are available to ensure that everyone can participate in and enjoy Millennium Park’s concerts, public art displays, and other events. By making these experiences accessible, we foster an inclusive environment for all park visitors.

Millennium Park, Chicago, Illinois
Millennium Park, Chicago, Illinois

Entertainment and Events

Chicago Theater: Theater performances at the iconic Chicago Theater can be made accessible to a wider audience through our multilingual subtitles and audio description services. These services ensure that both non-English speaking and visually impaired patrons can fully enjoy the performances. Our live captioning services also provide real-time accessibility for Deaf and hard-of-hearing attendees.

Music Festivals: Chicago’s numerous music festivals throughout the year can be made more inclusive with our sign language interpreting and live captioning services. When properly accommodated, Deaf and hard-of-hearing attendees can enjoy the performances and fully participate in the festival experience. Additionally, our multilingual subtitles and audio description services can ensure that the events are accessible to a diverse audience, including non-English speaking and visually impaired festival-goers.

Sporting Events: Whether it’s a Bulls game at the United Center or a Cubs game at Wrigley Field, our accessibility services enhance the experience for all fans. Our sign language interpreting, live captioning, and audio description services ensure that Deaf, hard-of-hearing, and visually impaired attendees can fully enjoy the excitement of the games. Moreover, our multilingual subtitles can cater to non-English speaking fans, making these sporting events accessible to a broader audience.

Contact Us

If you’re in Chicago and need accessibility services, ICS is here to help. Contact us today to learn more about how we can support your needs and ensure equal access for all.

What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.8
Based on 232 Reviews
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Alessandra Ferreira
January 1, 2026

I recently worked on a few projects with Inclusive Communication Services as an interpreter, and it was truly a pleasure to work with Aitana. Her professionalism and kindness made a meaningful difference in my preparation for each assignment. Having a real person on the other side gave me the confidence that I needed, professionally and personally.

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Emily Johnson
December 11, 2025

AADMD

We have loved working with ICS and apprecaite their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year!" The services have been game changing for what we are able to provide. Highly recommend.

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Emily Johnson
December 11, 2025

We have loved working with ICS and appreciate their flexible approach to working with our budget. We are excited to have their services at our conference in Dallas next year! Their services have allowed us to provide truly accessible services and opportunities.

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Ariel Estrada
December 8, 2025

ICS was wonderful! They provided feedback and support throughout the entire process, including sending interpreters prior to our ASL interpreted show. They also generously provided their expertise on all technical needs for the interpreters, including, lighting, placement, and script translation. I give them my highest recommendation for your ASL translation needs for your show!

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Laura Mosteller
December 2, 2025

Our company has been using Inclusive Communication Services for years at our annual conference. The team makes everything so easy for us. Their kind and clear communication leading up to the event and their prompt arrival each day makes the choice a no-brainer. They are experts at making special events accessible, and we are so grateful for their guidance and partnership! We will be calling them back for all our future needs!

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Colleen Levin
October 21, 2025

lauren was great and so professional!

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Chris Clinton
October 14, 2025

Playing Dungeons & Dragons with ICS at the New York Comic Con was terrific. Accessible gaming with ICS really is a game changer! It was amazing to see the spirit, skill, and kindness of the staff while participating in a game where everyone was included thanks to the ICS interpreters, captioner and audio describer.

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Adam Engel
October 13, 2025

Very friendly, patient people pulling out all the stops to take care of those that need their help.

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B Shop
October 12, 2025

They provide an incredible service that helps serve our comic con guests who require accessibility assistance. Each member we spoke with was patient, empathetic, and supportive. We love their dedication towards making these large experiences possible for everyone to enjoy!

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GigaPK
October 12, 2025

Awesome and inclusive! ASL Fluent

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Kenyon Winfield
October 12, 2025

I had a great time! Really cool to have the inclusion and le more about asl as i played dnd

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Sam Tracton
October 12, 2025

Had a great time talking with Rebecca and Victor!

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Caitlin Udas
October 11, 2025

Great interpreting and great info about nerdy words in ASL!

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Paul Russell
October 11, 2025

Awesome to see this exists!! Keep up the great work!!

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Elena B
October 11, 2025

An incredibly valuable service for conventions!

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Gregg V
October 11, 2025

I enjoyed learning to play dnd at ICS’s booth at New York Comic Con. As a player, it was neat to experience different perspectives of Deaf and Blind players and DMs. ICS provided ASL interpreters, Audio Description and Captioing services, so I was able to fully participate with new friends as I am learning ASL. It was so much fun!

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Jay Vechakul
October 10, 2025

Thanks for the great session!

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Thomas Cannell
October 10, 2025

Lovely place for my son to hang out

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Spira Nova
October 10, 2025

Wonderful interpretations, and had a wonderful chat with the individuals holding the NYCC ASL/inclusive D&D Oneshot about their other services and how they work ✨️

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Cherry Chance
October 10, 2025

Very inclusive and fantastic people to talk to and relate to!!

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Connor Cavanaugh
October 10, 2025
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Bella Zinca
October 10, 2025

Had an awesome time at comic con!

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Leah Davidow
October 10, 2025

They are great! So helpful and inclusive. Had a wonderful time and felt so welcomed by everyone I met.

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Alyssa Santoro
October 10, 2025

Visited the booth at New York Comic Con and got to learn about some inclusive resources and cultural experiences, especially about supports and accessibility for Deaf and HoH folks.

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D'Angelo Wicks
October 10, 2025

We signed together!!!!! I haven’t signed in years but that was so cool to bring that back to the front of my mind

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Brian Mak
October 9, 2025

Despite being in a noisy room, it didn't dampen the sense of communityness ICS brought together at the small booth area at NY Comic Con. I enjoyed some good vibe with their interpreters and fellow attendees

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Jadelyn Trinkle
October 9, 2025

It was a wonderful way of connecting to other fans and geeks like me, who understand my struggles and help me to understand others’ better. Everyone running the booth was friendly and helpful and put me at ease as I can be shy at first.

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tammy hennig
October 7, 2025

I had a great experience watching Murder on the Links at Two River Theater in New Jersey! The ASL interpretation, provided by Inclusive Communication Services, was fantastic. The two interpreters were energetic, clear, and worked beautifully as a team. Their placement in front of the stage made it easy to follow both the performance and the signing. I’m so grateful for accessible theater and inclusive experience — I’ll definitely recommend Inclusive Communication Services for future events!

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Indi Robinson
October 2, 2025

I’m a Deaf Performer. The interpreter was able to meet with me ahead of time and accommodate my needs.

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Emilia Morales
September 26, 2025

Great service, super professional and trustworthy interpreters. Thank you!

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Beth Dunphe
September 16, 2025

We needed a somewhat last minute ASL translator and were impressed by the speed, service and professionalism of ICS. Our translator was excellent and connected well with everyone on site. Will use them again and highly recommend.

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Christina Dixon
September 5, 2025

I cannot speak highly enough about Inclusive Communication Services and their exceptional work! I had the pleasure of seeing the ICS American Sign Language interpreting team at a conference in San Francisco. Their professionalism and expertise puts them in a league of their own. If you’re planning conferences or in need of a professional sign language accessibility partner, ICS is the answer. A true joy to partner with them. Shelby and her team set the standard for professionalism, coordination, and accessibility.

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Damaris Hanley
September 4, 2025

Excellent company to work with! The assignments are always well planned and coordinated. It’s always a a pleasure working with their attentive and caring team.

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Patrick McMullen
August 7, 2025

Inclusive Communication Services did an amazing job at Cannes Lions Festival for me and my team. They treated us with so much kindness and made sure we had full access to interpreters the whole time. It honestly felt like everything was normal. I got all the information I needed, didn’t feel left out, and could actually enjoy the event without stressing. The team and interpreters were fun, friendly, and just really awesome to work with. Big thanks to all of them

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Fantastic first ASL interpretation experience

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Summer Perry
August 6, 2025

Inclusive Communication Services was fantastic. They provided two ASL interpreters for a public, two-person artist talk at our small nonprofit exhibition space. Communication with the coordinating team was super quick and efficient responding to our inquiry and getting us set up, and the interpreters were fantastically warm and engaged with the content of our program. This was our first time providing ASL for a program and we will definitely use Inclusive Communication Services in the future as we work to improve our programming's accessibility.

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Eduardo
August 3, 2025

⭐⭐⭐⭐⭐ Outstanding interpreter!** provided excellent service—accurate, professional, and easy to work with. Highly recommend for anyone needing top-quality interpretation. Will hire again!

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Steven Verdile
July 31, 2025

ICS provided top-quality ASL interpretation for our virtual and in-person comedy shows! Highly recommend working with them!

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Danielle DeMatteo
July 30, 2025

We love using ICS for ASL interpretation for our theater productions. The interpreters are always well-prepared and enthusiastic, and communicating with the ICS staff in advance of the event is easy & reliable.

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Frank Starling
July 2, 2025

Accessibility is an essential part of inclusion, and Inclusive Communication Services delivered it with excellence at Cannes Lions International Festival of Creativity in France. Their ASL interpreting, CART captioning, and service coordination teams supported our conference stages, networking spaces, and last-minute changes with calm professionalism and deep care. That’s what true inclusion feels like.

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Deb Brown
June 20, 2025

ICS has a wonderful coordinator by the name of Aitana. She recently coordinated a team of captioners to close caption the Cannes Lions International Festival 2025, festival/conference Aitana made sure that accessibility/CART was the the forefront and knew what her team needed every session to do their best. Hooray for Aitana! Great job!

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Marylou Askin
June 20, 2025

Aitana's communication skills are wonderful as she kept in touch with the CART providers and responded to questions promptly. She organized schedules and helped with technical/audio issues. This took her quick-thinking and problem-solving skills to resolve. Aitana is great to work with!

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Genie
June 20, 2025

Inclusive Communications Services did an AMAZING job at Cannes Lions! Fabulous work.

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Heather Schmerman
June 20, 2025

I love to see a Deaf interpreter on the stage at conferences! What an amazing experience for me! They are so supportive of the Deaf community, theatres, conferences, and more!

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Sthephanny M
June 19, 2025

Love interpreting conferences with this agency.

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Laurent Marty
June 18, 2025

Great to see you guys at Cannes , you are awesome !!

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ICS is perfect for our event! This is the second year we have hired ICS to interpret the main stage of our Pocono Pride Festival. They were incredibly easy to work with, we discussed ways to improve from last year, and they even sent a report on how we can improve again for next year! With hours of diverse entertainment, bands, drag shows, group performances, and announcements, ICS was ready to spread the word! ICS is professional, flexible, courteous, thorough, and incredibly friendly. We cant wait to work together for next year!

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Hannah Guttman
June 1, 2025

thank you for being here ❤️‍🔥❤️‍🔥

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Jodi Milter
June 1, 2025

Amazing!

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Malani Terry
June 1, 2025

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