Accessibility Services in Grand Rapids, Michigan

Great quality studio recording and provides accessible media services!

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.

Great service and accommodated our short notice request!

Inclusive Communication Services provided CART captioning for two screenings at the San Francisco Jewish Film Festival this year and I could not be more impressed and thrilled with their services. Their response time to my inquiry was quick, they are very professional and detailed oriented and requested a lot of preliminary information before the event to be prepared for what we were providing to our audiences. I will use this service for all of my events in the future.

We use ICS interpreters for our professional working group's quarterly virtual meetings. Shelby and Noel are great to work with, and the assigned interpreters have consistently been friendly, professional, clear, and accurate. We appreciate the work ICS does to make our meetings accessible!

ICS is an incredible organization that serves the deaf community. We reached out to them with little execution time and they not only delivered but over-delivered. Wr are very happy with their services. Christian Parker Executive Director, Gay & Sober

ICS has been an amazing partner for the past several years. Most recently, they provided ASL interpretation for all 7 classes of our all day yoga event on June 20, 2024. They are professional and dependable!

Working with the ICS team was a delight. We booked ICS for our community Pride Festival and they were an outstanding addition to our event. Many community members appreciated having interpreters for the event, and we are so happy to have found ICS. They were absolutely the right people for the job. Incredibly professional and flexible, and a delight to be around and work with. We will absolutely have them back at our event next year, and hopefully every year after! All of the interpreters were professional and had great energy. ICS is an absolute must for your community events and more!

The team from Inclusive ASL who interpreted at our Gala were exceptional! We received great feedback from patrons. Much of our Gala program is improvised, and they were on point throughout. We have a mix of speeches and performances. One portion of the Gala even involved a world champion MC and the interpreters were incredible. Highly recommend! Photo credit: Kyle Stevens

ICS was highly recommended by one of our partner organizations, and they were right! The ASL interpreters from ASL for our annual online gala made our event even better. From our first inquiry, they were helpful and patient with all our questions. The interpreters were professional in demeanor, knowledgeable about the platform settings, and had no trouble going with the flow when the inevitable little glitches happened. We will gladly work with them again. Highly recommend!

I would like to commend the work of Inclusive Communication Services, a Certified Woman-owned Business Enterprise committed to ethical, individualized, and inclusive translation to make it possible for all to participate equally in discussions that help shape the future of our communities. Specifically, Aitana Cuenca Espinós, Spoken Language Service Coordinator, and her team, including Yanna and I-Ching, have been assisting Pena-Alcantara Consultants and our clients with translations in both Chinese and Spanish that have greatly assisted in fostering dialogue about ways of addressing flooding caused by intense rainfall. Understanding and communicating both the technical and emotional aspects of flood impact is a task that Aitana and her colleagues have performed superbly in both written text and simultaneous verbal translation. Their efforts are truly appreciated. Sincerely, Rick Bell Pena-Alcantara

I’m happy they come over for ask interpter happy pride at pocono mountain I’m so appreciate ❤️🏳️‍🌈

Super inclusive and helpful! Glad to see them at pride, and can't wait to start talking sign classes

They are a highly professional firm and goes the extra mile to make sure that all your needs are met.

We had a wonderful experience working with Shelby and Inclusive Communication Services for our theatre performances. Shelby was incredibly communicative and friendly throughout the process, and the interpreters took the time to get to know the show really well and clearly put a lot of care into the work. It was a joy to collaborate with them to make the show more accessible and we hope to do so again soon on a future production!

ICS has been an invaluable resource to help my organization reach Deaf and hard of hearing audiences for our programs.

Fantastic service and great ASL interpretation. Thank you!

We couldn't be more thrilled with the professional and engaging services of ICS - we drew them in to support live and virtual events this month and will look forward to working with them again! Our event last month saw ICS provide real-time closed captions, ASL and live language interpretation across three different departments - all seamless and all a joy to work with.

we needed a last min interpreter for a funeral graveside service in Queens and had a WONDERFUL interpreter who was able to clear their schedule and help a mourner participate in burying their friend and begin their grieving process. Super professional and adept.

Inclusive Communication Services has done an amazing job with all of our zoom meetings, getting online on time and troubleshooting to make sure zoom is working properly. On our most recent webinar, despite our last minute change, Inclusive Communication Services was able to jump in and quickly adjust and provide us with professional American Sign Language and spoken language for our viewers and for our deaf panelist presenting. The voice over that was provided for our deaf presenter was clear and communicated our presenter's message and passion for what she was presenting on. We will keep using them as our preferred vendor for local, national and international events and definitely recommend them to anyone looking for interpreting and translation services.

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As a new interpreter, I would like to say that I had a valuable experience working for Inclusive Commincation services. The company was able to provide me with the opportunity that matches with my languages skills and interests. Looking forward to future collaboration with ICS.

This is such a great organization! Everyone is so friendly, thoughtful, patient, generous, and all around helpful. Our event went so smoothly thanks to this wonderful team!

Wonderful free ASL interpretation!

ICS is incredible. Their attention to detail and overall intentionality is so important in spaces where accessibility is possible! This was my first time hiring an interpreter team for a live comedy show and ICS really worked with me. They also were patient with me as I asked many questions about this sort of service. Overall, I'm just so grateful that I found ICS.

ICS has been instrumental to our postproduction video process for my work with DRNY's disability advocacy podcast, "Empire State of Rights." The request process is easy, dependable, and has made our podcast more accessible for our audience. ICS is also a fundamental resource for consultations regarding in-person and media-related accessibility services. I highly recommend them.

ICS has a great compilation of accessible events on their website. They were quick to respond when I sent in an event to post.

Shelby was really nice with me and my friend who needed help for a homework. She is very helpful and attentive.

The owner is wonderful to work with, very deaf-centric and the goal is consistent with providing best access for dhh community. I visited NYC as an outsider and was blown away with how accessible the Time Square NYE celebration were. They had a LIVE interpreter on their streaming and in-person at the Time Square. I'll work with this agency again!

Many thanks to the ASL Interpreters who provided such a professional service at our MLK Event in Ridgewood NJ on January 15th 2024. Our event went longer than expected, and we were not able to have much of the program ahead of time but it didn't ruffle them at all. Thanks so much, again, for such a high quality, professional experience!

I came across Inclusive Communication Services in needing translation services for a student event. The interpreter provided for our event provided Urdu translations to a small group of students where students were able to learn about postsecondary access. The process in seeking this support was very smooth and informative providing me with immediate responses to my questions. If you are seeking for translation supports (live interpreters or documents needing translations) in languages such as Spanish, French, Ukrainian, Arabic, Russian, Chinese and many more, please consider Inclusive Communication Services!