Accessibility Services in Grand Rapids, Michigan

Grand Rapids, Michigan, known for its vibrant arts scene, craft breweries, and scenic river views, is a city that celebrates creativity and community. From the bustling downtown area to the tranquil Frederick Meijer Gardens, Grand Rapids offers a wide range of experiences that should be accessible to everyone.Inclusive Communication Services (ICS) is committed to ensuring that residents and visitors can fully enjoy all that Grand Rapids has to offer through our comprehensive accessibility services.

Local Landmarks and Attractions We Serve

Grand Rapids is home to numerous cultural and natural attractions that draw visitors from across the country. ICS is proud to offer accessibility services at many of these key locations, making sure that all individuals, regardless of their abilities, can participate in the rich experiences the city provides.

Frederik Meijer Gardens & Sculpture Park: A premier cultural destination, this 158-acre botanical garden and outdoor sculpture park features works by world-renowned artists. Our audio description services xan make the visual beauty of the sculptures and gardens accessible to visitors who are blind or have low vision, while our ASL interpreters can provide interpretation for guided tours and special events.

Frederik Meijer Gardens & Sculpture Park
Frederik Meijer Gardens & Sculpture Park

Grand Rapids Art Museum (GRAM): Located in the heart of downtown, GRAM is known for its collections of American and European art. ICS offers live captioning and ASL interpretation that can ensure that all visitors can engage with the museum’s exhibitions and educational programs.

Gerald R. Ford Presidential Museum: This museum honors the life and legacy of the 38th President of the United States. Our team can provide audio description and live captioning services for exhibits and events, making the historical narratives accessible to all guests.

John Ball Zoo: Nestled in the hills just outside of downtown, John Ball Zoo offers a fun and educational experience for families. ICS can provide ASL interpreting services for zoo tours and presentations, ensuring that everyone can enjoy learning about the animal kingdom.

ArtPrize: One of the world’s largest public art competitions, ArtPrize transforms downtown Grand Rapids into an open-air gallery every fall. ICS supports this vibrant event by offering live captioning and on-site interpreting services, making the art and artist interactions accessible to all.

Our Services

ICS offers a full suite of accessibility services to meet the diverse needs of Grand Rapids residents and visitors:

Sign Language Interpreting

Our professional ASL interpreters are available for events, educational settings, and guided tours, ensuring clear communication for the Deaf and hard-of-hearing community.

Spoken Language Interpreting

As Grand Rapids becomes increasingly multicultural, our spoken language interpreting services bridge communication gaps for non-English speakers, enhancing their experience of local services and events.

Document & Media Translation

From translating historical documents to promotional materials, ICS ensures accurate and culturally sensitive translations that meet the needs of Grand Rapids’ diverse population.

Live Captioning

Perfect for lectures, conferences, and live performances, our real-time captioning services provide immediate text translations of spoken content.

Multilingual Subtitles and Voiceover

ICS offers professional subtitling and voiceover services to make multimedia content accessible to a broader audience, ensuring everyone can enjoy local films, commercials, and educational videos.

Audio Description

Our audio description services bring visual media to life for individuals who are blind or have low vision, making sure they can fully experience everything from museum exhibits to live performances.

Why Choose ICS in Grand Rapids?

Grand Rapids is a city that values community and inclusivity, and ICS is dedicated to supporting these values by providing top-quality accessibility services tailored to the city’s unique character. Here’s why ICS is the right choice for accessibility services in Grand Rapids:

Local Expertise: Our team understands the cultural and social landscape of Grand Rapids, allowing us to provide services that are attuned to the needs of the community.

Comprehensive Services: Whether it’s for a large public event like ArtPrize or a quiet visit to a museum, ICS offers a wide range of services to ensure full accessibility.

Commitment to Inclusion: We believe in making our services accessible to all, offering competitive pricing and support for local nonprofits and arts organizations through our Village Hands program.

Contact Us

For all your accessibility needs in Grand Rapids, Michigan, contact Inclusive Communication Services today. Together, we can make Grand Rapids a city where everyone can experience its full richness.


What Our Customers are Saying...​

Check out what our New York sign language and caption customers are saying about the inclusive experience!

googletrustpilotOverall Rating
4.7
Based on 167 Reviews
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Marc Wright
January 28, 2025

The ICS team provided excellent and dynamic service to our event. Our show combined the poetic rock musical Hair with lively activist speeches. ICS took our event to the next level, and I couldn’t recommend them highly enough!

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Vida Bikales
January 21, 2025

Inclusive Communication Services was a joy to work with. Their communications were informative and timely. Not only do they do important work for the deaf community but they helped our organization expand our patronage to include the deaf community. It is The Barn Players wish to not exclude anyone from the magic of live theatre. Inclusive Communication Services made that happen.

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Anna Ali
January 11, 2025

I love my sweatshirt from ICS and I especially love that their swag shop proceeds support their work with nonprofits! Win win!

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Queer Yiddish Camp
November 25, 2024

The team was really supportive in helping us find excellent, well-matched interpreters for a 2 week program and helping us fill last-minute gaps in our schedule when some non-ICS interpreters canceled. Very responsive, patient, and professional!

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David Chitanava
November 22, 2024

I discovered Inclusive ASL through a referral from a colleague in the industry, and they have proven to be reliable partners for translation and interpretation services. I've been a client for over a year now, and I am always confident in the exceptional quality and timely delivery of their services. I’m glad to be doing business with them.

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NYC MEA _
November 6, 2024

The team at ICS provided an exceptional experience from start to finish. We greatly appreciate the thoughtfulness of the ASL interpreters, their professional manners, and IT savviness. Delighted to be a partner with ICS and look forward to future projects.

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Heather Schmerman
November 3, 2024

What a wonderful service! They are so supportive of the Deaf community and theatre too!

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Andrew Zhang
October 23, 2024

What an amazing addition to Comicon! To have a place where people of all backgrounds can gather and experience the glorious pastime that is D&D! ICS truly lives up to its name and I'm eternally grateful to have had this experience!

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Thomas McCullough
October 22, 2024

ICS not only provided essential services at the New York Comic-Con, but created a welcoming space for gamers of all walks of life. I enjoyed quality audio description alongside other gamers with disabilities, and not only felt included but felt valued and part of a growing community. I would love to see similar spaces at more Comic-Cons in the future.

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Bea Mienik
October 20, 2024
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So great to see deaf services and community at new york comic con!

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Steffi Stephan
October 19, 2024

First time seeing an actual INCLUSIVE gaming space. So cool to game in a tactile way. Such a unique gaming experience!

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Chelsea Trotti
October 18, 2024

Thank you so much ICS for providing incredible accessible spaces and opportunities for gaming at comic con! It was wonderful talking to you all at your booth! Thank you for being here and the work that you do! So excited to game with you again!

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Connor Giannetto
October 18, 2024

Awsome people i learned so much

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Alicia Melendez
October 18, 2024

I learned so much at this event and look forward to sharing what I learned.

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Lis Eve
October 18, 2024
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Lampra Jones
October 18, 2024

Amazing time and experience. Can’t wait for next year.

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Mary Laborde
October 18, 2024
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Simprilliant
October 18, 2024
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Valery Caputi Lopez
October 18, 2024
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Tabi Oliver
October 18, 2024

Super nice people, very friendly!

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david oliver
October 18, 2024

Great Photo Booth! We love it!

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Ellie
October 18, 2024

Fun!

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Cara Reichel
October 18, 2024

Flexible and Responsive!

We had a very positive experience working with Inclusive Communication Services. They were flexible and responsive to our needs for our annual fundraising Gala, which was a musical theater program featuring both speeches and song lyrics. The interpreters they provided were wonderful and added so much to our special event : )

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Jay lee
October 17, 2024
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Gina Goodwoman
October 17, 2024
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Brooke Bogart
October 17, 2024
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Candace Bravo
October 16, 2024

Working with ICS was a pleasure from start to finish. They responded quickly to my inquiry and were able to provide a competent interpreter for a major charity event. The interpreter arrived on time and was prepared for the job, which was executed in excellence.

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Mikahla Coulter
October 11, 2024

This internship was a great experience! I especially loved that my program was led by a Deaf coordinator, who worked hard to make sure my time at this agency was great. The interpreters that I worked with were happy to work with me, as well as provided constructive feedback for me as someone who is just beginning in this industry.

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Miriam Morrow
October 1, 2024

Great quality studio recording and provides accessible media services!

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Cara Reichel
October 1, 2024

We worked with ICS on our company's annual fundraising Gala -- which included not only speeches but interpretations of song performances. They were wonderful to work with, highly adaptable to our needs and wonderfully warm and supportive in their services! Thanks to all who helped us with our special night!

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Jo Jones
September 26, 2024

We had three sign language interpreters and one CART captioner attend our event in September 2024 and they were absolutely fantastic.

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Lilly Sandberg
September 13, 2024

Wonderful, accessible services

Inclusive ASL is responsive, helpful, kind, and they have provided our clients with excellent interpretation. They go the extra mile to accommodate each client's individual needs, and they make it such a smooth and easy process to work with them. I can't recommend their services more highly!

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Melissa Pagnotta
September 3, 2024

Worked with them to promote an accessible event we were hosting, and they were very helpful. Their Access New York calendar is a fantastic resource for finding accessible events in the area!

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Theo Kolbrener
September 3, 2024

Affordable + Amazing ASL Services! Would recommend

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Theo Kolbrener
September 3, 2024

Inclusive Communication went above and beyond to work within our budget. IC is the most affordable ASL interpreting service I have worked with. Shelby at IC also went above and beyond in her understanding and dedication to providing interpreters from a specific identity group. IC made booking very straightforward and were very responsive to all questions and requests. Thank you Inclusive Communication!!

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Hector Rivera
August 30, 2024

We value the ICS calendar as a bridge to reach our community for our accesible off-broadway events. Thank you for having this tool!

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Antuan Byers
August 29, 2024

Inclusive Communications Services (ICS) has been an invaluable partner for our organization for the past three years. As a Black-led organization serving the Black community and people of color, it is crucial for us to ensure that our events are accessible to everyone, which is why we prioritize having ASL interpretation available. ICS has consistently provided us with top-notch ASL interpreters, and we appreciate their commitment to connecting us with interpreters of color who can better resonate with our community. The staff at ICS is not only professional and reliable but also incredibly personable. Their dedication to understanding our specific needs and providing tailored services has made working with them a seamless and enjoyable experience. We wholeheartedly trust ICS to deliver exceptional interpreting services for our events, and we couldn't recommend them more highly. If you are looking for a reliable, inclusive, and personable ASL interpreting organization, ICS is the way to go.

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Kevin Gilligan
August 21, 2024

The folks at Inclusive Communication Services were quick to respond when we had a late request for ASL interpreter services for our event. Community is important and ensuring that everyone in our community feels that they are included helps ensure our success. Thank you to Shelby, Noel, and our interpreters for helping to make sure that our event was accessible for our deaf/heard of hearing attendees.