About Us

Who We Are

Inclusive Communication Services provides professional and affordable American Sign Language (ASL) interpreting and transcription services for the deaf, deaf-blind, and hard-of-hearing across the five NYC boroughs and beyond.

Committed to ethical, individualized, and inclusive interpreting practices, ICS professionals omit the anxiety of language boundaries to make your next show, meeting, or presentation distinct and compelling.

ICS takes pride in being an agency that developed from the generosity and guidance of the Deaf and sign language interpreter communities alike. In this spirit, ICS continues to support the NYC Deaf community through pro-bono services for non-profit and Art organizations and donations to underfunded schools for the Deaf abroad.

For whatever your communication needs may be, ICS hopes to be an enriching hand in the experience.

50+

Sign Language Interpreters & Translators On Board

100+

Happy Customers

2 minutes

BOOK SERVICES ONLINE

Try the Inclusive Experience

Get 10% off your first order

Use Code:

INCLUDEME

How It All Started

Inclusive Communication Service, Inc. was the inspiration of two interpreters, Tyler Herron and Shelby Edwards, who developed from students to professionals in New York City. Cultivating their knowledge of minority-sensitive and multiple disability interpreting, the team began to recognize how these and other communities continued to be overlooked and overgeneralized in contemporary interpreting agency practices. 

Tyler and Shelby sought to improve Deaf, Deaf-blind, and hard-of-hearing inclusion in their community by creating an agency that would consider the client’s complete identity and language profile and finds the optimal interpreter to match their needs. 

In January 2017, Shelby and Tyler co-founded Inclusive Communication Services with a commitment to providing affordable, premium sign language interpreting services in NYC. 

Since its initiation, ICS has become a community resource for economic accessibility and ADA solutions and continues to set the standard for accommodation agencies through its ethics, community-support, contractor-friendly structure, and philanthropy. 

ICS is sincerely grateful to the NYC Deaf and interpreter communities, without whom the agency would not have been able to blossom.

Leadership Team

Tyler Herron

  • Born and raised in Columbus, Ohio
  • Bachelor’s in Spanish and ASL-English Interpreting from Maryville College
  • Specialized interpreter for Deaf-Blind, Spanish-influenced, and LGBTQ-sensitive interpreting
  • CFO, founder, and coordinator of ICS
  • ADA Accessibility Consultant for Accommodating the Deaf, Deaf-blind, and Hard-of-hearing
  • Tyler@ICSInterpreting.com
ASL Interpreter for Deaf and hard-of-hearing people

Shelby Edwards

  • Born and raised in Jonesborough, Tennessee
  • Bachelor’s in Deaf Studies and ASL-English Interpreting from Maryville College
  • Specialized interpreter for Theatrical Productions, Deaf-Blind, working with Children with Autism
  • CEO, founder, and coordinator of ICS
  • ADA Accessibility Consultant for Accommodating the Deaf, Deaf-blind, and Hard-of-hearing
  • Shelby@ICSInterpreting.com